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Stay ahead with the latest trends, insights, and data shaping the future of customer experience—all in one place.

14 Mar, 2023Measuring Call Center Performance: 7 Top Metrics
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Nataliia Zemlianska
Content Strategist
09 Mar, 2023The Connection Between Positive Emotions and Customer Loyalty
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Nataliia Zemlianska
Content Strategist
07 Mar, 2023Top 5 Call Center Software for 2024
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Nataliia Zemlianska
Content Strategist
Three business professionals collaborating and reviewing information on a tablet.
02 Mar, 20238 Essential Skills for Excelling in the Dynamic BPO Industry
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Nataliia Zemlianska
Content Strategist
Woman with curly hair wearing a headset, representing friendly and professional customer service.
23 Feb, 2023Multilingual Customer Support: 10 Reasons Why You Need It
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Nataliia Zemlianska
Content Strategist
Friendly and professional customer support agent ready to assist.
21 Feb, 2023Online Casinos Customer Support: Everything You Should Know
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Nick Mannella
CRO
16 Feb, 2023Post-Pandemic Consumer Trends: What Brands Need to Know
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Nataliia Zemlianska
Content Strategist
14 Feb, 2023Strategies to Significantly Improve the Hotel Guest Experience
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Nataliia Zemlianska
Content Strategist
09 Feb, 2023Stats that Show the Value of Live Chat
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Nataliia Zemlianska
Content Strategist
07 Feb, 2023Automated Data Labeling vs Manual Data Labeling
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Nataliia Zemlianska
Content Strategist
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