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13 posts
Hands holding a credit card and a payment terminal for a contactless transaction.
13 Jun, 2025What Makes Good Customer Service in Retail? Examples and Tips
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Jeremy Ogle
SVP of CX Consulting
A woman wearing a white collared shirt and a dark vest is talking on her cell phone while holding a tablet in a business setting.
05 Sep, 2023Why Digital Customer Service Is Key to Luxury Fashion Brands’ Success
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Nataliia Zemlianska
Content Strategist
Two women are seated at a table, reviewing the audience’s sentiment analysis for their retail brand on the computer screen.
20 Jun, 2023Put Sentiment Analysis to Work for Your Retail Brand
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Nataliia Zemlianska
Content Strategist
A woman with braided hair, wearing a green shirt, is working on a computer at a table filled with documents.
06 Jun, 2023Top 4 Reasons to Outsource Order Management
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Nataliia Zemlianska
Content Strategist
25 Apr, 2023Managing Customer Support Across Multiple Marketplaces
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Nataliia Zemlianska
Content Strategist
16 Feb, 2023Post-Pandemic Consumer Trends: What Brands Need to Know
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Nataliia Zemlianska
Content Strategist
17 Nov, 2022How AI Image Recognition Is Transforming eCommerce Marketplaces
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Nick Mannella
CRO
18 Aug, 2022Scaling Up Customer Support to Handle the Holiday Shopping Surge
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Nataliia Zemlianska
Content Strategist
23 Jun, 2022Machine Learning in E-commerce – What E-commerce Companies Should Know About Microtasking
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Nataliia Zemlianska
Content Strategist
21 Apr, 2022Are the High Rates of Online Shopping Here to Stay?
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Nataliia Zemlianska
Content Strategist

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