People behind our vision

We are proud to have a leadership team that brings together diverse expertise, innovative thinking, and a shared commitment to delivering exceptional results. Perhaps more important, they bring integrity, inspire excellence, and show passion for making a significant, positive impact on our clients and communities.

C-Level Premiere

RVPs

Functional Leaders

Robert Nash Chief Executive Officer

Nanette Harrell

Nanette Harrell President

Nick Mannella Chief Revenue Officer

Dylan Merrill Chief Legal Officer

Renee Hammitt Chief Finance Officer

Marcus Underwood

Marcus Underwood Chief Operations Officer

Arlin Ohmes Chief Information Officer

Glen Hardy RVP, PH/APAC

Yehor Bielikov RVP, Europe

Donny Jackson RVP, US

Angella Kakumirizi

Angella Kakumirizi RVP, Africa

Roberto Mañón RVP, Mexico

Jeremy Ogle Senior Vice President of CX Consulting

Paul Feder Vice President of Business Development

Miguel C. Simoes

Miguel C. Simoes Director of Business Development

Dessislava Boyadjieva

Dessi Boyadjieva Senior Executive Assistant

Joei Potestad Senior Director of Process Excellence and Training

Yaroslav Verbynskyi

Yaroslav Verbynskyi Senior Director of Implementations & Onboarding

Vikky Dzyba Senior Director of HR

Oleksii Piskunov

Oleksii Piskunov Vice President of Marketing

Maggie Chamness

Maggie Chamness Director of Business Development

Carlos Muñoz Senior Director of Workforce Management

Holly Gansel ITO Chief of Staff

Our team gallery

Meet our talented teams across the globe—bringing deep expertise, a shared passion for excellence, and a commitment to customer success.

Celebrating success

Powering progress

Charting the course

Group of Helpware employees wearing branded t-shirts with the slogan 'We've got your back'

Five Ukrainian Helpware employees celebrate the finish of the marathon in traditional embroidered shirts

Helpware team celebrating success at a formal company event

Enthusiastic Helpware employees toasting with champagne at a company celebration.

Group photo of smiling Helpware team members

Group photo of Helpware team members at a New Year's corporate party, celebrating together.

Group photo at a fun team-building event.

Close-up of hand holding smartphone taking a selfie of three happy women

Smiling women enjoying cake at a celebratory event.

Three Helpware team members wearing branded company clothing

Group of people working collaboratively.

Dedicated customer service agents providing support in a modern office environment

Employees collaborating to achieve success.

Customer support representative working in a call center

Group photo of Helpware team members holding gifts.

Employees working in an office environment.

Business meeting of Helpware's leadership team in a spacious conference hall

Group of people is sitting in a meeting

Three women in a meeting or office

Woman with dark hair, wearing a blue blouse, working on a laptop at a desk

A woman is seated at a desk looking at a monitor with a man behind her, both engaged in the content on the screen

A man in a business shirt is holding a phone and notebook, standing by a desk next to a woman in a blue blazer

Female customer support agent wearing a headset, looking at a computer screen

Three men in headsets are sitting on white chairs on the stage

A man looking at his cell phone while holding a coffee cup. He is wearing a button-down shirt and is standing near a railing in a modern building.

Smiling man with dark hair and beard, wearing a hoodie, holding a pen, in a modern office