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Helpware USA and territories

The US team sets the standard for high-touch, top-quality outsourcing solutions, making it ideal for growing companies in regulated industries. Our onshore support extends beyond the mainland—offices in Puerto Rico and Guam expand our reach with the same level of service and reliability.

Colleagues are sitting at a wooden table in the kitchen of a modern, bright office
2015
began operations
4.6%
attrition rate
40
ENPS
6
clients

Choose USA for exceptional CX

Our main offices in Lexington, Kentucky and Martinsville, Virginia are dynamic spaces that promote collaboration and inspire exceptional service. A flexible, hybrid model enables efficient, on-the-fly scaling and adaptability to meet demanding business needs.

Statue of Liberty with New York City skyline in the background
Overhead view of two people bumping fists to celebrate teamwork and agreement
Helpware team members in blue shirts smiling for a selfie
Collaborative analysis session with people discussing formulas and charts on whiteboard
American flag hanging between tall city buildings under a partly cloudy sky

Helpware USA at a glance

An advanced technological infrastructure and modern, comfortable facilities support a talented and experienced workforce that efficiently delivers seamless, top-quality services.

Language capability
EnglishSpanish
Channels supported
Training capability
4
training rooms
300+
headcount

Supercharge your CX with Helpware USA

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