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Uganda

A rising star in the BPM world, Uganda is packed with top-tier, English-speaking talent that lives and breathes excellence. With strong government support for the BPM sector, we’re able to innovate and push boundaries, and deliver exceptional services to our clients.

Helpware's Uganda call center team working in a modern office
2022
began operations
2.5%
attrition rate
76
ENPS
8
clients

Choose Uganda for exceptional CX

Our office sits in the center of Kampala, Uganda’s vibrant capital, where our teams feel right at home. We’ve equipped it with cutting-edge technology and top-tier facilities to ensure our people can deliver outstanding results—24/7.

Professional Ugandan support agent assisting clients from a modern call center
Our Ugandan staff group photo
Exterior of Bible House in Kampala, Uganda
Helpware Uganda office reception area
Uganda national flag
Attentive Helpware employees in meeting
A smiling support representative wearing a light blue shirt and a headset.

Helpware Uganda at a glance

Uganda offers modern technological infrastructure, a comfortable office environment, and well-equipped facilities to support seamless service delivery.

Language capability
EnglishFrenchSwahiliArabic
Training capability
5
training room
1000+
headcount

Supercharge your CX with Helpware Uganda

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