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Digital CX

77 posts, page 3
A group of call center employees working in an office, wearing headsets and focusing on their computers.
25 Jul, 2023What is VOC Analytics and What Are its Benefits
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Nataliia Zemlianska
Content Strategist
Two women are seated at a table, reviewing the audience’s sentiment analysis for their retail brand on the computer screen.
20 Jun, 2023Put Sentiment Analysis to Work for Your Retail Brand
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Nataliia Zemlianska
Content Strategist
Woman with curly hair and glasses smiling at a desk with colleagues in the background.
23 May, 2023How to Transform Your Customer Experience with Web3
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Jeremy Ogle
SVP of CX Consulting
02 May, 2023Today’s Digital Customers Expect More Personalization
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Nataliia Zemlianska
Content Strategist
11 Apr, 2023What Every Gaming Brand Needs to Know About Brand Reputation
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Nataliia Zemlianska
Content Strategist
28 Mar, 2023What Does Phygital Mean and What CX Experts Need to Know
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Jeremy Ogle
SVP of CX Consulting
09 Mar, 2023The Connection Between Positive Emotions and Customer Loyalty
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Nataliia Zemlianska
Content Strategist
16 Feb, 2023Post-Pandemic Consumer Trends: What Brands Need to Know
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Nataliia Zemlianska
Content Strategist
14 Feb, 2023Strategies to Significantly Improve the Hotel Guest Experience
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Nataliia Zemlianska
Content Strategist
A man with a beard and glasses wearing a grey suit and blue tie, is working on a laptop.
02 Feb, 2023Advantages of Outsourcing Hotel Management Operations
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Nick Mannella
CRO
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