Digital CX

72 posts, page 3

Helpware CX Blog

Woman analyzing data visualizations on computer monitors.

22 Aug, 2023 The Benefits of Being Customer-Centric for Gaming Studios

Nataliia Zemlianska

Content Strategist

A group of call center employees working in an office, wearing headsets and focusing on their computers.

25 Jul, 2023 What is VOC Analytics and What Are its Benefits

Nataliia Zemlianska

Content Strategist

20 Jun, 2023 Put Sentiment Analysis to Work for Your Retail Brand

Nataliia Zemlianska

Content Strategist

Woman with curly hair and glasses smiling at a desk with colleagues in the background.

23 May, 2023 How to Transform Your Customer Experience with Web3

Jeremy Ogle

SVP of CX Consulting

02 May, 2023 Today’s Digital Customers Expect More Personalization

Nataliia Zemlianska

Content Strategist

11 Apr, 2023 What Every Gaming Brand Needs to Know About Brand Reputation

Nataliia Zemlianska

Content Strategist

28 Mar, 2023 What Does Phygital Mean and What CX Experts Need to Know

Jeremy Ogle

SVP of CX Consulting

09 Mar, 2023 The Connection Between Positive Emotions and Customer Loyalty

Nataliia Zemlianska

Content Strategist

16 Feb, 2023 Post-Pandemic Consumer Trends: What Brands Need to Know

Nataliia Zemlianska

Content Strategist

14 Feb, 2023 Strategies to Significantly Improve the Hotel Guest Experience

Nataliia Zemlianska

Content Strategist

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Company news

Explore our latest company updates—key milestones that mark our ongoing growth and industry impact.

06 Mar, 2026 Helpware Reinvents Itself as a Global AI-Enabled BPM Company

A smiling man with a beard, wearing a denim shirt, sits at a desk in front of a laptop

02 Apr, 2025 Helpware Named by Clutch One of Top 100 Fastest-Growing Companies for 2025

Aerial view of a beachfront resort with palm trees, a pool area, and white sand leading to turquoise ocean water

11 Nov, 2024 Helpware Opens Official Location in Guam

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