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Digital CX

77 posts, page 2
Group of business professionals in a meeting, with a man in a grey suit smiling and looking at the group.
23 Apr, 2024Top 10 Strategies to Build Effective Client Relationship Management
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Nataliia Zemlianska
Content Strategist
Two people are analyzing a financial chart on a tablet
25 Jan, 20247 Best Practices for Conducting Customer Experience Analysis
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Jeremy Ogle
SVP of CX Consulting
Woman in glasses with her hands on her temples, looking stressed.
02 Jan, 202410 Tips to Reduce Customer Churn in 2025
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Nataliia Zemlianska
Content Strategist
A woman with curly hair is using a tablet while standing next to a window with natural light
21 Nov, 20236 Useful Metrics to Measure Customer Experience
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Jeremy Ogle
SVP of CX Consulting
Team leader sharing ideas with coworkers during a business meeting.
10 Oct, 2023Top 10 Upselling and Cross-Selling Strategies to Drive Revenue
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Nick Mannella
CRO
Helpware’s VP of Marketing, is sitting at a desk with a bookshelf full of folders behind him
03 Oct, 2023Expert Insights from Helpware’s VP of Marketing: Strategies, Tools, and Visions in the Age of AI
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Alexei Piskunov
VP of Marketing
Three people are reviewing information on a tablet
26 Sep, 2023Journey to Excellence: Elevating Online Travel Customer Experience
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Nataliia Zemlianska
Content Strategist
A handshake representing collaboration and partnership.
19 Sep, 202312 Creative Ways to Keep Your Customers Happy
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Nataliia Zemlianska
Content Strategist
A woman wearing a white collared shirt and a dark vest is talking on her cell phone while holding a tablet in a business setting.
05 Sep, 2023Why Digital Customer Service Is Key to Luxury Fashion Brands’ Success
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Nataliia Zemlianska
Content Strategist
Woman analyzing data visualizations on computer monitors.
22 Aug, 2023The Benefits of Being Customer-Centric for Gaming Studios
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Nataliia Zemlianska
Content Strategist
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