Customer Support

77 posts, page 2

Helpware CX Blog

Smiling customer service representative with glasses wearing a headset and working on a laptop in a modern office.

24 Oct, 2023What is B2B Customer Service? Examples & Best Practices

Nataliia Zemlianska

Content Strategist

A large, bright open-plan office with employees working at desks with computers.

08 Aug, 2023What Is SaaS Customer Support and How Does It Work?

Nataliia Zemlianska

Content Strategist

AI developers working on multiple monitors, coding, analyzing data, and refining machine learning models.

01 Aug, 2023How Machine Learning Can Help Elevate Your Customer Service

Nataliia Zemlianska

Content Strategist

A group of call center employees working in an office, wearing headsets and focusing on their computers.

25 Jul, 2023What is VOC Analytics and What Are its Benefits

Nataliia Zemlianska

Content Strategist

A smiling woman wearing glasses is working at a computer in a bright, modern office setting. Two other coworkers are in the background having a conversation.

13 Jun, 2023Tips on how to get the most out of the knowledge base

Nataliia Zemlianska

Content Strategist

25 Apr, 2023Managing Customer Support Across Multiple Marketplaces

Nataliia Zemlianska

Content Strategist

Woman with curly hair wearing a headset, representing friendly and professional customer service.

23 Feb, 2023Multilingual Customer Support: 10 Reasons Why You Need It

Nataliia Zemlianska

Content Strategist

Friendly and professional customer support agent ready to assist.

21 Feb, 2023Online Casinos Customer Support: Everything You Should Know

Nick Mannella

CRO

14 Feb, 2023Strategies to Significantly Improve the Hotel Guest Experience

Nataliia Zemlianska

Content Strategist

09 Feb, 2023Stats that Show the Value of Live Chat

Nataliia Zemlianska

Content Strategist

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Company news

Explore our latest company updates—key milestones that mark our ongoing growth and industry impact.

A smiling man with a beard, wearing a denim shirt, sits at a desk in front of a laptop

02 Apr, 2025Helpware Named by Clutch One of Top 100 Fastest-Growing Companies for 2025

Aerial view of a beachfront resort with palm trees, a pool area, and white sand leading to turquoise ocean water

11 Nov, 2024Helpware Opens Official Location in Guam

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15 Oct, 2024Helpware Tech — A Division Specializing in Advanced Software Development and Engineering Solutions

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