Our sales prospecting services help you reach the right buyers, start more conversations, and put qualified opportunities in front of your sales team across 45+ languages.
Explore the full range of solutions Helpware divisions provide:
Explore the full range of solutions Helpware divisions provide:
Our sales prospecting services help you reach the right buyers, start more conversations, and put qualified opportunities in front of your sales team across 45+ languages.
Our trained sellers reach your buyers in their language and time zone, work in your CRM, follow your sales criteria, and report on results each week.
We handle recruiting, training, ramp-up, dialers, and data tools, so you get an experienced team without the cost and time of building one.
Your gain:
Predictable monthly costs, no recruiting cycle, more budget for your closers.
We use AI to prepare account briefs before sellers reach out, giving them the context they need to start informed conversations without spending time on manual research.
Your gain:
Faster first contact, more accounts worked each day, better-informed conversations.
We manage sequencing, activity logging, and follow-up reminders so sellers can spend more time contacting buyers and less time on administrative work.
Your gain:
Wider account coverage, fewer accounts left behind, steadier weekly outreach.
We score calls and outreach against your standards each week, review the results with sellers, and coach them on anything that falls short.
Your gain:
Consistent seller performance, fewer wasted AE hours, CRM notes your team can trust.
We are fully compliant with all necessary data protection protocols and implement advanced security measures across our operations. This approach reduces compliance risks, simplifies audit processes, ensures transparency, and increases customer trust in highly regulated and sensitive environments.
We enforce strict access controls, ensuring security and confidentiality across on-site and remote teams to maintain the integrity of client data.
We collect only necessary personal data, retain it for defined periods, implement multilevel security, and provide full user control over it.
We safeguard protected health information through end-to-end encryption, secure access protocols, and real-time threat detection.
We secure payment data throughout processing and storage, continuously monitoring our systems to identify and address potential risks.
Our sellers research target accounts, find the right contacts, and reach out by phone, email, and social channels to turn prospects into qualified sales conversations.
We research each account’s structure, technology, priorities, and recent activity before a seller reaches out.
We check phone numbers, job titles, and email addresses so sellers start with accurate contact information.
Our sellers call decision-makers, ask the right questions, and qualify interest during the conversation.
We write personalized emails and follow up consistently without making every message sound like a template.
Our sellers use LinkedIn and relevant industry communities to connect with prospects before and alongside direct outreach.
We respond to new inbound leads quickly, answer initial questions, and qualify interest while the opportunity is still fresh.
Businesses in different industries need different approaches to sales prospecting. We build the team around your market, target buyers, and growth goals.
As the target list grows, sellers have less time to research each account properly. Our team takes on the research and outreach, using the same qualification standards across every account so your sales team gets more consistent opportunities.
When marketing and sales work from different lists, prospects often hear from multiple sellers or get missed altogether. Our team keeps outreach organized in your CRM, with clear ownership and follow-up for every account.
Existing accounts are often the first to get overlooked when the sales team is focused on new business. Our sellers work through those accounts on a regular schedule, finding customers who may be ready to return, upgrade, or buy again.
Expanding into new markets can leave your team without enough people to cover new regions and working hours. We add sales capacity where you need it, giving new markets consistent prospecting coverage from the start.
Get ROI projection for current support needs.
-40% annually
/monthly costs with Helpware
vs
/internal team costs (approx)
Your requirements fall outside our standard parameters.
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-40% annually
/monthly costs with Helpware
vs
/internal team costs (approx)
Your requirements fall outside our standard parameters.
-40% annually
/monthly costs with Helpware
vs
/internal team costs (approx)
Your requirements fall outside our standard parameters.
Shared Team Leader
Shared L&D Specalist
Shared QA Specialist
Account Executive by default
Shared Ops Delivery Manager
Admin/Finance/Legal support for the agents by default
1-2 Dedicated Team Leaders
Shared L&D Specialist
Shared to 1 Dedicated QA Specialist
Shared Ops Manager
Account Executive by default
Admin/Finance/Legal support for the agents by default
Shared Real Time Analyst
2-5 Dedicated Team Leaders
0,5 to 1,5 Dedicated L&D Specialists
1-2 Dedicated QA Specialists
Up to half of a dedicated Ops Manager
Account Executive by default
Admin/Finance/Legal support for the agents by default
1 Dedicated Real Time Analyst
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*These projections are estimates for informational purposes only and do not represent a formal offer. Contact us for a personalized quote.
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AI takes care of the research and routine work. Our sellers use that information to choose who to contact, start the conversation, and decide what to do next.
Drafts first-touch emails from account information, then gives sellers a starting point they can review and personalize.
Recommends the next action for each account, including which channel to use and when to follow up.
Scans hiring, funding, and technology signals, then helps sellers prioritize the accounts most likely to be ready for outreach.
Removes duplicate records, fills missing fields, and logs the outcome of each call so sellers and your team have accurate account information.
Listen closely, pick up on what matters to the prospect, and adjust the approach when their priorities change.
Find out who else is involved in the decision and make sure the right people are part of the conversation.
Keep following up when prospects do not respond and give each new conversation the same level of attention.
Explain how the product fits the buyer’s needs and be upfront when it is not a good fit.
We agree on your target accounts, qualification criteria, meeting goals, and the reports your revenue team needs to see.
We hire sellers with experience in your market, set up the tools they need, and connect their work to your CRM from day one.
We train sellers on your product, competitors, pricing, and common objections, then put them through practice calls before they start reaching out.
We work your target accounts every day across phone, email, and social channels, book meetings for your team, and pass along the details they need.
We review results each week, change the approaches that are not working, and adjust the target list when we learn that an account is not a good fit.
Good prospecting takes experienced sellers, consistent coverage, and enough time to learn your market. Our teams bring all three, focusing on long-term client relationships to ensure valuable account knowledge stays in place.
Our sellers listen before they pitch and focus on what each buyer actually needs. That approach is reflected in a 90% CSAT across our partnerships.
Our sellers stay engaged through the work, bringing the focus and energy needed to keep prospecting consistently, even after a long run of unanswered calls.
Our 19 locations and 45+ languages make it easier to extend coverage into new markets and time zones without opening offices of your own.
Clients stay with us for more than five years on average because our teams learn their products, markets, and sales process, becoming more effective as they gain experience.
CSAT
ESAT
locations
years average length of client partnership
Industry recognition, strong client reviews, and ISO and SOC 2 certifications reflect the standards our prospecting teams work to every day.
Sales prospecting services cover the work that happens before a sales conversation: researching accounts, verifying contact data, making cold calls, sending emails, reaching buyers through social channels, qualifying interest, and handing meetings over to your sales team. Helpware CX runs these programs from 19 locations in 45+ languages.
An in-house team gives you more direct control, but recruiting and ramping SDRs takes time and adds fixed overhead. An outsourced team can get started within weeks, takes on the recruiting burden, and gives you more flexibility to scale. Deloitte identifies cost reduction as the leading objective for outsourcing, with typical savings of 20% to 40%.
We start with the companies that already buy from you, then use firmographic data, technology information, and signals such as hiring and funding activity to find similar prospects. We verify every contact before outreach. Gartner predicts that 95% of seller research workflows will begin with AI by 2027, so we use AI where it helps us research accounts faster without taking the judgment out of prospecting.
More than many sales teams can afford to spend on it. Salesforce found that sellers spend only 40% of their time actually selling, spend close to a full day each week on prospecting, and 48% say they do not have enough time for effective cold outreach. A dedicated prospecting team takes that work off your sellers’ plates.
You do. Lead records stay in your CRM, recordings remain subject to your retention policy, and the account list remains yours if the engagement ends. Helpware CX operates under SOC 2 Type II, ISO 27001, ISO 9001, and GDPR controls, with HIPAA-trained teams available for campaigns that require them.
Pricing is based on agent hours, typically $8 to $15 per hour depending on location, language, and seniority, rather than the number of leads generated. Most engagements start with a 30- to 60-day pilot, giving you time to evaluate connect rates and meeting quality before expanding the team.
AI can handle much of the research and signal gathering, but the sales conversation still benefits from a person who can listen, respond, and adapt. In a Gartner survey of 645 B2B buyers, buyers were 39 percentage points more likely to say a sales rep understood their needs than generative AI, and 28 percentage points more likely to say a rep helped advance the purchase. That’s why we use AI to support research while trained sellers handle the conversations.
