Explore the full range of solutions Helpware divisions provide:
Build a sales development team that keeps prospecting consistently as you grow. As a trusted sales development agency, Helpware CX combines trained SDRs with AI-powered research and outreach to find the right prospects, start more conversations, and book qualified meetings.
Getting an SDR team up and running can take months. We get your sales development team moving in weeks, with reps trained on your brand, working in your CRM, and ready to add capacity as your campaign grows.
Avoid recruiting fees, extra software costs, and management overhead. We handle hiring, training, and day-to-day team management.
Your gain:
Lower cost per rep, less hiring spend, more budget for closing deals.
We handle recruiting, onboarding, and certification, so you don't have to build the team from scratch before outreach begins.
Your gain:
Faster launch, less time spent hiring, productive coverage sooner.
Our reps make calls, send emails, and reach out on LinkedIn while AI solutions help build lists and keep activity organized.
Your gain:
More conversations, broader account coverage, a steadier flow of new opportunities.
Every call and email follows messaging you approve. We review calls and emails every week, then coach reps on anything that misses the mark.
Your gain:
Consistent messaging, fewer conversations with the wrong prospects, clear feedback on rep performance.
We are fully compliant with all necessary data protection protocols and implement advanced security measures across our operations. This approach reduces compliance risks, simplifies audit processes, ensures transparency, and increases customer trust in highly regulated and sensitive environments.
We enforce strict access controls, ensuring security and confidentiality across on-site and remote teams to maintain the integrity of client data.
We collect only necessary personal data, retain it for defined periods, implement multilevel security, and provide full user control over it.
We safeguard protected health information through end-to-end encryption, secure access protocols, and real-time threat detection.
We secure payment data throughout processing and storage, continuously monitoring our systems to identify and address potential risks.
Our SDRs use AI-powered research to find the right accounts, follow up with interested buyers, and start conversations with new prospects. They keep each opportunity moving until it's ready for a meeting.
We build accurate contact lists for your ICP and keep them up to date as people change roles and companies change.
We follow up with every new lead and demo request by phone and email the same day, while your prospects’ interest is still fresh.
Our reps reach your target accounts every day through cold calls, email, and LinkedIn, using a consistent outreach plan.
We schedule meetings with qualified prospects, send reminders, and follow up when someone misses a meeting.
We stay in touch with prospects who aren't ready yet and reach back out when they're ready to have the conversation.
Our reps contact people who visited your booth or attended your webinar within 48 hours, while your company is still fresh in their minds.
As your business grows, keeping up with prospecting gets harder. We build and manage sales development teams around your market, sales cycle, and growth goals.
Renewal opportunities get missed when no one actively follows up with existing accounts. We assign dedicated reps to your customer base and time outreach around renewal dates, so your team stays in touch with accounts that need attention.
Reaching prospects across multiple time zones gets difficult when one team tries to cover them all. We build dedicated coverage around your key markets and working hours, so prospects get contacted when they're actually available.
Campaigns can bring in more inquiries than your team can handle, leaving newer leads waiting while older ones get attention. We add dedicated reps to follow up with every inquiry as it comes in, so interested prospects don't sit unanswered.
New customers can lose momentum when no one follows up after they open an account. We run a structured outreach process to help new customers complete activation and flag anything your team needs to handle.
Get ROI projection for current support needs.
-40% annually
/monthly costs with Helpware
vs
/internal team costs (approx)
Your requirements fall outside our standard parameters.
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-40% annually
/monthly costs with Helpware
vs
/internal team costs (approx)
Your requirements fall outside our standard parameters.
-40% annually
/monthly costs with Helpware
vs
/internal team costs (approx)
Your requirements fall outside our standard parameters.
Shared Team Leader
Shared L&D Specalist
Shared QA Specialist
Account Executive by default
Shared Ops Delivery Manager
Admin/Finance/Legal support for the agents by default
1-2 Dedicated Team Leaders
Shared L&D Specialist
Shared to 1 Dedicated QA Specialist
Shared Ops Manager
Account Executive by default
Admin/Finance/Legal support for the agents by default
Shared Real Time Analyst
2-5 Dedicated Team Leaders
0,5 to 1,5 Dedicated L&D Specialists
1-2 Dedicated QA Specialists
Up to half of a dedicated Ops Manager
Account Executive by default
Admin/Finance/Legal support for the agents by default
1 Dedicated Real Time Analyst
Ready to get a personalized estimate for your team?
Contact us for a personalized assessment tailored to your specific needs.
*These projections are estimates for informational purposes only and do not represent a formal offer. Contact us for a personalized quote.
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AI handles the research, list checks, call notes, and CRM updates. Reps use that saved time to talk to buyers, handle objections, and decide which accounts are worth pursuing.
Drafts sequences, logs calls, and summarizes conversations, giving reps more time to focus on actual conversations with buyers.
Re-checks job titles, email addresses, and direct dials each cycle, so reps start outreach with current contact information.
Reviews account signals and recent activity, then suggests the right angle for each message so reps can make their outreach more relevant.
Tracks account activity and changes in timing, then flags when a prospect is worth following up with again.
Handle pushback in the moment, adapt the pitch, and keep a hesitant buyer engaged.
Understand what each prospect needs and filter out accounts that aren't worth your closers' time.
Write in your tone, talk about your customers naturally, and answer product questions without relying on a script.
Report what works and what falls flat on calls, then work with your team to improve sequences each week.
We agree on target accounts, meeting criteria, channels, and weekly targets. You get a clear plan that your closers approve before outreach begins.
We recruit reps with outbound experience in your market and assign a program lead. You meet and approve the team before they start outreach.
We train reps on your product, pricing, and common objections, then test them through recorded role-plays. Your messaging stays true to your voice.
We handle outreach across your chosen channels, book meetings into your calendar, and log every interaction in your CRM. Your AEs get the context they need before each call.
We review call recordings, test new messaging, and update targeting when something isn’t working. We use the results to improve reply rates and meeting quality month after month.
Good sales development starts with good people. We hire carefully, retain experienced reps, and give them AI-powered tools and the resources they need to do their best work. With teams across 19 locations, we can also add capacity as your program grows.
We listen to client feedback, act on it, and keep improving how we work with your team. That's helped us maintain a 90% CSAT across client partnerships.
We retain people who know how to do the job well, so you get experienced reps who understand your program instead of starting over with new hires.
We add coverage when your market expands, with teams across 19 locations and 11 countries to support new time zones and languages.
Clients stay with us for more than five years on average because we build programs around their goals, keep improving performance, and grow with their business.
CSAT
ESAT
locations
years average length of client partnership
Build your sales development program with a team that knows how to recruit, train, and manage reps at scale. We bring the people, technology, and day-to-day management to keep your pipeline moving as you grow.
A sales development agency handles the top of your funnel, from account research and cold calls to email, LinkedIn outreach, inbound follow-up, and meeting booking. Helpware CX recruits, trains, and manages the reps, then passes qualified meetings to your account executives.
Most programs start with a 30- to 60-day pilot, with reps trained and working your accounts within the first few weeks. Building the same team in-house typically takes longer, with The Bridge Group reporting an average SDR ramp of 3 months across 351 B2B companies.
Helpware CX charges by dedicated rep, with rates from $8 to $15 per hour depending on location and support level.
You do. Our reps work inside your CRM and sequencing tools, so call logs, contact records, and replies stay in your systems. Helpware CX also holds SOC 2 Type II, ISO 27001, GDPR, and HIPAA certifications covering the data we handle.
We agree on the criteria upfront, including title, company profile, stated need, timing, and budget signals. Reps qualify each conversation against those criteria, while QA reviewers sample calls weekly against our 98% quality standard.
We backfill the role from a trained bench and keep account history in your CRM, so outreach can continue without starting over. That matters when median annual SDR attrition reaches 40%, as reported by The Bridge Group.
We run outreach from 19 locations across 11 countries and four continents, covering 45+ languages. Teams can work North America, Europe, Latin America, and Asia-Pacific hours, aligning coverage with your buyers’ time zones rather than ours.
