Explore the full range of solutions Helpware divisions provide:
Keep every stage of the customer journey connected with one sales team. Our sales as a service teams combine AI and experienced people to engage buyers from the first conversation through renewal, across 45+ languages.
Your reps start working in your CRM from week one, using your talk track, following your process. Sales as a service from Helpware CX also gives you coverage in the time zones and languages your team doesn’t cover today.
You pay one monthly fee while we handle recruiting, tools, management, and staffing.
Your gain:
Lower fixed payroll, no recruiting cycle, more budget for growth.
We use AI to review recorded calls, identifies where deals stall, and give reps a clear next step before the follow-up.
Your gain:
Higher win rates, shorter sales cycles, more consistent coaching.
We keep renewals, win-backs, and cross-sell in one workflow, using usage data to decide when each account needs attention.
Your gain:
Recovered lapsed accounts, earlier renewal conversations, more expansion revenue.
We score calls and emails against your standards every week and coach reps on the gaps we find to improve conversions over time.
Your gain:
Consistent messaging, fewer off-script promises, cleaner CRM records.
We are fully compliant with all necessary data protection protocols and implement advanced security measures across our operations. This approach reduces compliance risks, simplifies audit processes, ensures transparency, and increases customer trust in highly regulated and sensitive environments.
We enforce strict access controls, ensuring security and confidentiality across on-site and remote teams to maintain the integrity of client data.
We collect only necessary personal data, retain it for defined periods, implement multilevel security, and provide full user control over it.
We safeguard protected health information through end-to-end encryption, secure access protocols, and real-time threat detection.
We secure payment data throughout processing and storage, continuously monitoring our systems to identify and address potential risks.
Our product-trained reps handle buyer conversations, close renewals, and grow existing accounts while AI takes care of research and CRM work. You get faster responses, consistent follow-up, and a sales team that stays close to your customers.
Our reps follow up on demo requests, pricing questions, and trial signups the same day they come in.
We follow each lead from the first form fill through qualification, verify the opportunity, then route it to the right seller.
Our reps handle discovery, demos, objections, and contract discussions through to the signed deal.
We manage named accounts day to day, from onboarding questions and follow-up to quarterly business reviews.
We start renewal conversations before contracts expire and recommend upgrades based on how each customer uses your product.
Our team handles quotes, order changes, CRM updates, and weekly reporting so sellers can stay focused on selling.
Every business runs sales differently. We build the team, coverage, messaging, and follow-up around your sales cycle, so you can scale without rebuilding the operation each time demand changes.
Renewal conversations start late when adoption and contracts sit with different teams. Helpware CX reps own the install base, working each account around its renewal date and usage data. You get steady renewal coverage throughout the quarter.
When rates move, inbound application calls can triple within a week. We flex trained reps across shifts while keeping every qualification step in place. You maintain response times even when call volumes spike.
Customers can stall halfway through setup and never reach the features they bought. Our specialists guide onboarding calls, follow up on missing steps, and flag blockers for your product team. You keep activation on track as new accounts come in.
Expanding into new markets gets harder when you don't have sellers who speak the local language. Our reps provide round-the-clock sales support in 45 languages across 19 locations. You can launch in new markets without waiting to build local sales coverage.
Get ROI projection for current support needs.
-40% annually
/monthly costs with Helpware
vs
/internal team costs (approx)
Your requirements fall outside our standard parameters.
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-40% annually
/monthly costs with Helpware
vs
/internal team costs (approx)
Your requirements fall outside our standard parameters.
-40% annually
/monthly costs with Helpware
vs
/internal team costs (approx)
Your requirements fall outside our standard parameters.
Shared Team Leader
Shared L&D Specalist
Shared QA Specialist
Account Executive by default
Shared Ops Delivery Manager
Admin/Finance/Legal support for the agents by default
1-2 Dedicated Team Leaders
Shared L&D Specialist
Shared to 1 Dedicated QA Specialist
Shared Ops Manager
Account Executive by default
Admin/Finance/Legal support for the agents by default
Shared Real Time Analyst
2-5 Dedicated Team Leaders
0,5 to 1,5 Dedicated L&D Specialists
1-2 Dedicated QA Specialists
Up to half of a dedicated Ops Manager
Account Executive by default
Admin/Finance/Legal support for the agents by default
1 Dedicated Real Time Analyst
Ready to get a personalized estimate for your team?
Contact us for a personalized assessment tailored to your specific needs.
*These projections are estimates for informational purposes only and do not represent a formal offer. Contact us for a personalized quote.
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AI handles the research and admin work behind every sale. It researches accounts, drafts follow-ups, writes call notes, and updates the CRM, while your reps focus on selling, handling objections, judging deal quality, and deciding where to spend their time.
Handles account research, meeting notes, and CRM updates so reps spend more of their day in live buyer conversations.
Scans public filings, hiring signals, and news to uncover more accounts worth pursuing this quarter.
Answers product questions during calls, giving new reps support as they learn the product and start selling.
Speeds up quote preparation, list building, and reporting so reps spend less time on routine work.
Pick up on hesitation, address the concern, and adjust the pitch before the conversation loses momentum.
Separate genuine opportunities from polite interest, then give your pipeline review a clear read on each one.
Build on past conversations, keep track of decision-makers and blockers, and carry account context into every interaction.
Defend the value behind your price, work through contract terms, and avoid giving away discounts unnecessarily.
We agree on your ICP, quota targets, qualification criteria, CRM fields, and reporting cadence. You get a ramp plan with clear milestones and dates.
We recruit sellers with experience in your market, then assign a team lead and QA analyst. You interview the shortlisted candidates before we hire.
We train reps on your product, pricing, competitors, and common objections, then certify each one through mock calls. Reps go live once they pass.
Reps work in your CRM every day, log every touch, and join your pipeline reviews. You see activity, conversion, and revenue in one report.
We review calls, test new talk tracks, drop what isn’t working, and adjust team size by segment. Win rates improve quarter over quarter.
Sales teams need experienced people, consistent coverage, and strong processes to perform at scale. We bring all three together, with teams across 19 locations supporting 45+ languages.
We listen to client feedback, act on it, and keep improving how we work with your team. That focus has helped us maintain a 90% CSAT across client partnerships.
We keep experienced sellers on your program by creating an environment where people want to stay and grow. Our 86% ESAT reflects how our teams feel about the work.
Add sales coverage in new markets without building a local operation. Our 19 locations support 45+ languages, different time zones, and market-specific coverage.
Clients stay with us for more than five years on average because we keep improving the operation, adapting as their needs change, and scaling alongside their business.
CSAT
ESAT
locations
years average length of client partnership
Build your sales operation with a partner that can scale with you. We bring experienced teams, proven processes, and the technology to support every stage of the customer journey, from first conversation to renewal.
Sales as a service means an outside provider handles part or all of your sales cycle with a dedicated, trained team. Helpware CX covers inbound qualification, closing, account management, and renewals across 19 locations and 45+ languages, working inside your CRM.
SDR agencies typically stop once a meeting is booked. A sales as a service team stays with the account through the close, onboarding, and renewal, so one team can manage the buyer relationship throughout the sales cycle. McKinsey found that inconsistent information across teams is the top reason B2B buyers switch suppliers.
Helpware CX charges per dedicated seat, with rates from $8 to $15 per hour depending on location, language, and seniority. Across the market, outsourced sales retainers range from $2,500 to $15,000 per rep per month in 2026, so nearshore and offshore teams can cost considerably less than a US hire.
Most programs ramp within 30 to 60 days. Reps train on your product and pricing in weeks one and two, shadow live calls in week three, and take on quota by day 45. The Bridge Group reports an average in-house SDR ramp of 3 months across 351 B2B companies.
Yes. Our reps work in your Salesforce, HubSpot, or Zendesk instance, follow your sales stages, and use your templates. We add QA scoring and weekly reporting, while your data stays in your systems under SOC 2 Type II, ISO 27001, and GDPR controls.
Our teams sell into SaaS, fintech, healthcare and telehealth, ecommerce, gaming, and logistics. Healthcare and telehealth make up roughly 25% to 30% of client work, while SaaS accounts for 20% to 25%. Reps train on your category and product before taking live calls.
We review activity, conversion, pipeline created, and quality every week against a 98% internal standard. We review call recordings, coach reps on what we find, and use AI coaching to spot patterns and improve conversion. That approach is backed by McKinsey research, which found that sellers using AI coaching gained 4.5 percentage points in conversion. We build this review and coaching process into the service we deliver.
