Explore the full range of solutions Helpware divisions provide:
We run outbound lead generation as a managed sales operation, combining AI-powered research with trained sellers to find the right buyers, start conversations, and book qualified meetings.
Your outbound lead generation team starts dialing within weeks. We recruit for your market, train reps on your product, and report weekly on connects, meetings booked, and lead quality.
Avoid the cost of building an SDR bench. We recruit, train, provide the dialer and CRM tools, and manage the team for you.
Your gain:
Lower fixed payroll, faster launch, more budget for closing capacity.
Our AI solutions handle research, list building, and CRM updates, so sellers spend more of their day talking to buyers.
Your gain:
More dials per shift, wider account coverage, shorter gaps between touches.
We use intent signals to rank your target accounts each day, then have sellers work the prospects showing the strongest buying interest first.
Your gain:
More productive outreach, better meeting quality, stronger pipeline coverage.
We score call recordings and email copy against your standards every week, then coach reps on the gaps.
Your gain:
Consistent messaging, fewer bad-fit meetings, cleaner handoffs to your closers.
We are fully compliant with all necessary data protection protocols and implement advanced security measures across our operations. This approach reduces compliance risks, simplifies audit processes, ensures transparency, and increases customer trust in highly regulated and sensitive environments.
We enforce strict access controls, ensuring security and confidentiality across on-site and remote teams to maintain the integrity of client data.
We collect only necessary personal data, retain it for defined periods, implement multilevel security, and provide full user control over it.
We safeguard protected health information through end-to-end encryption, secure access protocols, and real-time threat detection.
We secure payment data throughout processing and storage, continuously monitoring our systems to identify and address potential risks.
Our trained sellers, backed by AI tools, reach your target accounts, start conversations, and qualify buying interest through timely, targeted outreach that builds your pipeline.
We build verified contact lists around the titles, accounts, and regions your offer targets.
Our specialists call your target accounts, start conversations, and find out if there is a real buying opportunity.
From the first touch through follow-ups, we write, send, and respond to every message by hand.
Our sellers connect with decision-makers, build familiarity, and turn interest into sales conversations across your priority accounts.
We qualify prospects against your criteria for budget, authority, timing, and overall fit before passing them to sales.
We bring closed-lost deals, stalled trials, and dormant CRM records back into active outreach.
Pipeline generation depends on how outreach gets staffed, sequenced, and measured. We shape the team, target list, and cadence around the market you sell into.
Pipeline coverage thins out when account executives split their week between prospecting and closing. Helpware CX sellers take prospecting off their plate and pass over only the accounts that meet your criteria. Meeting volume stays steady through quarter-end pushes.
Contact data gets outdated fast, and reps end up calling people who left the company months ago. We rebuild and verify the list before each outreach cycle, so connect rates stay steady as the target market grows.
Without a repeatable cadence, founder-led outreach stops as soon as product work takes over. Our dedicated sellers handle the daily outreach and keep follow-ups on schedule. Every account gets consistent attention throughout the campaign.
Expansion into two new regions can quickly outgrow an in-house team's capacity. We ramp sellers in the local language and time zone within weeks, so outreach scales with the plan instead of the hiring calendar.
Get ROI projection for current support needs.
-40% annually
/monthly costs with Helpware
vs
/internal team costs (approx)
Your requirements fall outside our standard parameters.
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-40% annually
/monthly costs with Helpware
vs
/internal team costs (approx)
Your requirements fall outside our standard parameters.
-40% annually
/monthly costs with Helpware
vs
/internal team costs (approx)
Your requirements fall outside our standard parameters.
Shared Team Leader
Shared L&D Specalist
Shared QA Specialist
Account Executive by default
Shared Ops Delivery Manager
Admin/Finance/Legal support for the agents by default
1-2 Dedicated Team Leaders
Shared L&D Specialist
Shared to 1 Dedicated QA Specialist
Shared Ops Manager
Account Executive by default
Admin/Finance/Legal support for the agents by default
Shared Real Time Analyst
2-5 Dedicated Team Leaders
0,5 to 1,5 Dedicated L&D Specialists
1-2 Dedicated QA Specialists
Up to half of a dedicated Ops Manager
Account Executive by default
Admin/Finance/Legal support for the agents by default
1 Dedicated Real Time Analyst
Ready to get a personalized estimate for your team?
Contact us for a personalized assessment tailored to your specific needs.
*These projections are estimates for informational purposes only and do not represent a formal offer. Contact us for a personalized quote.
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AI handles the research, prioritization, and follow-up work behind every campaign. Trained sellers use that intelligence to have better conversations with the right buyers, turning more outreach into qualified meetings.
Scans hiring, funding, and tech-stack signals, then builds the daily call list before sellers log in.
Ranks accounts by fit and intent each morning, so sellers start with the prospects most likely to engage.
Logs call outcomes, updates CRM fields, and drafts follow-up copy while sellers stay focused on conversations.
Times each touch around the channel and prospect response, then cues sellers when it is time for the next step.
Ask about budget ownership, timing, and current tooling before booking time with your closers.
Work through pricing pushback, incumbent contracts, and stalled timelines while keeping the conversation moving.
Bring your positioning and product language into every call, email, and LinkedIn message.
Reject borderline accounts that pass a filter but would waste your sales team's time.
We agree on your target accounts, qualification criteria, meeting goals, and reporting before outreach begins.
We recruit sellers who know your industry, then set up the CRM, dialer, and outreach tools they need to get started.
We train reps on your product, messaging, pricing, and common objections, then put them through live call practice before launch.
We run your calls, emails, and LinkedIn outreach, book meetings directly on your calendars, and give your sales team the context they need for every conversation.
We review results every week, improve what works, drop what doesn’t, and adjust the outreach mix based on what prospects actually respond to.
Better outbound starts with the people behind it. We combine experienced sales teams, strong client relationships, and global delivery to give you consistent execution today and room to grow tomorrow.
We listen closely to our clients and act on their feedback, which helps us maintain a 90% CSAT and keep campaigns aligned with what matters to your sales team.
We retain our employees, so you get experienced sellers who know your product, your market, and your outreach instead of starting over with new reps.
We staff new markets from our global locations, so you can add languages, time zones, and selling capacity without building another team from scratch.
Clients stay with us long-term because we deliver reliable results, adapt as their needs change, and keep improving the operation over time.
CSAT
ESAT
locations
years average length of client partnership
More than 30 industry awards reflect what we do every day: deliver consistent quality at scale, keep campaigns moving as they grow, and build partnerships that last.
Outbound lead generation means your team starts the conversation instead of waiting for buyers to find you. Sellers call, email, and message target accounts, qualify their interest against your criteria, and book meetings with the right prospects. Helpware CX runs this process for SMEs and enterprises across 19 global locations.
Inbound relies on buyers finding you through content, ads, and other channels and then raising their hand. Outbound starts with the accounts you want to reach, then uses phone, email, and LinkedIn to open the conversation. That gives you more control over which segments you target and how quickly you reach them, especially when a new market has little or no search demand.
Helpware CX prices dedicated sellers by the hour, with rates starting at roughly $8 to $15 depending on location, language, and seniority. Most programs start with a 30 to 60 day pilot before scaling.
A typical ramp takes three to five weeks. The first week covers your target account profile, qualification criteria, and scripts, followed by recruiting and product certification in weeks two and three. Once live dialing begins, most pods book their first meetings within the first month of outreach.
Phone, email, and LinkedIn make up the core of most B2B outbound programs, while SMS or direct mail can be added for specific segments. Sellers work these channels as part of one coordinated cadence rather than treating each one separately. Helpware CX runs outreach in 45+ languages across 11 countries.
Every lead has to meet the criteria you set for budget ownership, timing, and fit before it reaches your calendar. We score call recordings against your rubric every week, and Helpware CX maintains a 98% quality score. Leads that fall short go back into targeting, helping improve the list with each cycle.
Helpware CX operates under SOC 2 Type II, ISO 27001, and GDPR controls, with HIPAA-trained teams available when a campaign requires them. We scrub calling lists against do-not-call registries, keep consent records in your CRM, and have your legal team approve scripts before launch.
