We research, verify, and enrich every record before it reaches your sellers, giving your team accurate, sales-ready lists without the time and effort of doing the research in-house.
Explore the full range of solutions Helpware divisions provide:
Explore the full range of solutions Helpware divisions provide:
We research, verify, and enrich every record before it reaches your sellers, giving your team accurate, sales-ready lists without the time and effort of doing the research in-house.
We build your first lead research batch within two weeks, match every record to your ICP, verify live sources, and format the data for your CRM so sellers can start prospecting as soon as it lands.
We recruit the researchers, manage the sourcing, and deliver finished records, eliminating the need for dedicated headcount or separate data tool contracts.
Your gain:
Lower cost per record, faster list production, more budget for outreach.
We run bounce tests, confirm titles, and remove duplicates from every batch before it reaches your CRM.
Your gain:
More usable contacts, higher connect rates, cleaner sales reporting.
We capture the source URL, capture date, and lawful basis for every row, then screen sourcing against GDPR and CCPA requirements.
Your gain:
Faster compliance reviews, clear data provenance, lower regulatory risk.
We assign two reviewers to every batch and verify names, titles, and emails against separate sources before release.
Your gain:
Fewer bounces, cleaner CRM imports, less rep rework.
We are fully compliant with all necessary data protection protocols and implement advanced security measures across our operations. This approach reduces compliance risks, simplifies audit processes, ensures transparency, and increases customer trust in highly regulated and sensitive environments.
We enforce strict access controls, ensuring security and confidentiality across on-site and remote teams to maintain the integrity of client data.
We collect only necessary personal data, retain it for defined periods, implement multilevel security, and provide full user control over it.
We safeguard protected health information through end-to-end encryption, secure access protocols, and real-time threat detection.
We secure payment data throughout processing and storage, continuously monitoring our systems to identify and address potential risks.
Our domain-trained researchers build target account lists, verify decision-maker details, and enrich every record with current, relevant data, giving your sellers a reliable list ready for outreach.
We turn your closed-won accounts and target criteria into clear filters that define which companies and contacts qualify.
We find candidate accounts through live directories, registries, job boards, news, and other relevant sources.
Our experts identify the names, titles, direct emails, and phone numbers of the people involved in purchase decisions.
We run bounce tests, confirm titles, and screen for duplicates before delivering each batch to your team.
Our team fills missing fields and replaces outdated contact details across the accounts already present in your CRM.
We track funding rounds, hiring spikes, technology changes, and other signals across your named accounts.
Pipeline quality starts with the list behind it. We tailor sourcing rules, verification depth, and refresh cycles to each market, from regulated lenders to fast-moving software companies.
Contact data becomes outdated between refreshes, leaving your sales team with inaccurate records. Our researchers regularly verify titles, emails, and phone numbers against live sources, keeping your database accurate as it grows.
Limited research capacity can slow new territory launches and leave sales teams waiting for target lists. We scale research capacity alongside demand, increasing output without a new hiring cycle and keeping delivery within the agreed turnaround time.
Customer accounts change as decision-makers move on and buying groups evolve. We map current stakeholders and reporting lines across each account, giving your team complete contact coverage throughout the customer lifecycle.
Incomplete sourcing records can make compliance reviews harder and delay outreach. We document the source, capture date, and lawful basis for every contact, giving your compliance team clear data provenance from the start.
Get ROI projection for current support needs.
-40% annually
/monthly costs with Helpware
vs
/internal team costs (approx)
Your requirements fall outside our standard parameters.
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-40% annually
/monthly costs with Helpware
vs
/internal team costs (approx)
Your requirements fall outside our standard parameters.
-40% annually
/monthly costs with Helpware
vs
/internal team costs (approx)
Your requirements fall outside our standard parameters.
Shared Team Leader
Shared L&D Specalist
Shared QA Specialist
Account Executive by default
Shared Ops Delivery Manager
Admin/Finance/Legal support for the agents by default
1-2 Dedicated Team Leaders
Shared L&D Specialist
Shared to 1 Dedicated QA Specialist
Shared Ops Manager
Account Executive by default
Admin/Finance/Legal support for the agents by default
Shared Real Time Analyst
2-5 Dedicated Team Leaders
0,5 to 1,5 Dedicated L&D Specialists
1-2 Dedicated QA Specialists
Up to half of a dedicated Ops Manager
Account Executive by default
Admin/Finance/Legal support for the agents by default
1 Dedicated Real Time Analyst
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*These projections are estimates for informational purposes only and do not represent a formal offer. Contact us for a personalized quote.
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Software speeds up the research process by scanning sources, finding likely matches, and flagging changes across your target accounts. Our researchers review those findings, verify the details, and decide what belongs in the final list. Every record gets a human review before it reaches your sellers.
Detects outdated contact details early, so your researchers can refresh records before they affect outreach.
Ranks accounts by fit and recent activity, helping researchers focus on the prospects that matter most.
Screens records against suppression lists and consent rules before researchers begin the review.
Scores records for completeness and flags gaps before incomplete data reaches your CRM.
Review ambiguous profiles that screening tools flag as possible matches and decide whether each one fits your criteria.
Cross-check titles and contact details across company sites, filings, and recent sources before delivery.
Trace reporting lines inside each target account and identify decision-makers, blockers, and users.
Add concise notes on each account so sellers understand the opportunity before they reach out.
We agree on your ICP filters, required fields, weekly volume, and standards for a usable record. A sample batch confirms the criteria before full research begins.
We assign researchers who understand your market, plus a lead who oversees quality checks and keeps weekly deliveries on schedule.
We study your closed-won accounts, disqualification rules, and messaging angles so our sourcing reflects the prospects your reps actually target.
We deliver batches on the agreed schedule, load them into your CRM or sheet, and record the source and verification details for every row.
We review bounce, connect, and reply rates, then adjust sourcing rules and refresh cycles to improve list quality over time.
Data quality takes more than a fast turnaround. Our teams stay close to your account set, learn your market and exclusions, and build a deeper understanding of the buyers behind your best opportunities.
Researchers work closely with your sales team, review feedback on rejected rows, and refine the filters as your requirements evolve.
Experienced researchers bring consistency to the work, keeping market knowledge and quality standards intact as your program grows.
Our global coverage lets you expand research into new markets without building local teams, while regional expertise keeps sourcing relevant and accurate.
Clients stay with us long term because our teams learn their markets, buyer criteria, and working preferences, making every new research cycle more efficient and reliable.
CSAT
ESAT
locations
years average length of client partnership
Give your sales team research they can rely on every week. Thirty-plus industry awards, SOC 2 Type II and ISO 27001 certifications, and long-term client partnerships reflect the consistency behind every batch we deliver.
Lead research identifies and verifies the accounts and people worth contacting, while lead generation handles the outreach that follows. We research records against your ICP, confirm each contact, and deliver a file your reps can work from. Our quality score on released records is 98%.
We run bounce tests, confirm titles against two independent sources, and screen every row for duplicates. Two reviewers then sign off on each batch before release, keeping the error rate on researched fields below 2%.
Pricing is based on either hourly work or the number of records researched, with hourly rates ranging from $8 to $15 depending on research depth, market, and volume. Most teams start with a paid sample of 100 to 200 records, then agree on a weekly volume once the fit criteria are finalized.
Scoping typically takes two to three days, followed by a first sample within five business days. Once you approve the filters and required fields, we can move into full weekly volume within two weeks.
Our researchers use company websites, regulatory filings, job boards, professional networks, news archives, and licensed data providers, then cross-check each field against at least two sources. Teams in 19 locations research across 45+ languages, giving you access to local sources that English-only research can miss.
We record each contact’s source URL, capture date, and lawful basis, then screen every record against suppression lists to remove opted-out contacts. Our SOC 2 Type II and ISO 27001 certifications support the controls behind this process, while detailed sourcing records give your team the traceability it needs for GDPR and CCPA compliance reviews.
Contact data changes by about 2.1% each month, so roughly one-fifth of a list can become outdated over a year. We recommend refreshing active target accounts quarterly, with monthly rechecks for fast-moving segments such as early-stage software.
