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Jeremy Ogle

SVP of CX Consulting

Jeremy brings more than 15 years’ customer experience consulting to his role as Helpware SVP of CX Consulting, which he’s held since 2021. He facilitates companies’ growth by redesigning how they connect with customers, blending the best technology for frictionless automation with outstanding service to create a personalized, predictive, and effortless experience—a CX transformation that ensures businesses attract and retain more customers. Jeremy is passionate about empowering teams to boost business outcomes as well as develop more meaningful, lasting customer relationships.

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13 Jun, 2025What Makes Good Customer Service in Retail? Examples and Tips
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Jeremy Ogle
SVP of CX Consulting
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28 Mar, 2025AI in Contact Centers: Transforming CX, Sales & Service in 2025
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Jeremy Ogle
SVP of CX Consulting
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22 Aug, 202412 Best Strategies to Increase and Maintain Customer Loyalty
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Jeremy Ogle
SVP of CX Consulting
Customer service representative wearing a headset, focused on assisting a customer.
21 May, 2024Digitizing Customer Experience: Key Trends & Benefits
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Jeremy Ogle
SVP of CX Consulting
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25 Jan, 20247 Best Practices for Conducting Customer Experience Analysis
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Jeremy Ogle
SVP of CX Consulting
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21 Nov, 20236 Useful Metrics to Measure Customer Experience
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Jeremy Ogle
SVP of CX Consulting
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23 May, 2023How to Transform Your Customer Experience with Web3
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Jeremy Ogle
SVP of CX Consulting
28 Mar, 2023What Does Phygital Mean and What CX Experts Need to Know
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Jeremy Ogle
SVP of CX Consulting
29 Dec, 2022Every Experience Counts: Why CX Excellence is Key to Keeping Customers
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Jeremy Ogle
SVP of CX Consulting
29 Sep, 2022Why Digital Brands Must Deliver Emotional Experiences to Customers
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Jeremy Ogle
SVP of CX Consulting

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