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AI Data Annotation & LLM Training

Strengthen your AI models with structured data and expert annotations to reveal insights and enhance predictive capabilities.

Succeed with clean,
well-structured AI
models

We ensure AI models are cleansed of noise, error-free, and accurately structured so they perform at their peak and stay efficient and reliable over time.

Data Labeling & Annotation Our expert annotation services ensure your AI is structured to function at its full potential, exposing hidden insights to drive smarter decisions.

Text Annotation

Semantic analysis enables us to enhance the linguistic comprehension of your AI models, leading to more precise contextual interpretation and nuanced understanding.

Image Annotation

We classify images, label objects, and segment visual elements, bringing clarity to computer vision models and enhancing accuracy and contextual knowledge.

Video Annotation

We use precise frame-by-frame video annotations to empower AI to detect movement, interpret intent, and analyze complex environments for autonomous systems.

Audio Annotation

We decipher speech to equip AI with auditory intelligence through speech-to-text transcription, speaker identification, and sound classification.

Medical Imaging Annotation

Our experts use advanced healthcare technology to label X-rays, MRIs, and CT scans through segmentation, bounding boxes, and classification.

GIS Annotation

Using satellite data and infrastructure maps, we train AI to spot patterns in land use and environmental changes.

Data ProcessingWe transform your data into a reliable, high-quality resource so you make strategic decisions with confidence.

Data Collection

Our team curates, structures, and compiles comprehensive datasets tailored to your needs—so you start with top-quality data, essential for high-performing AI.

Data Entry

Our meticulous approach ensures accurate records that will keep your AI models running smoothly.

Data Cleansing

To improve the accuracy and quality of AI training sets, we eliminate noise, correct errors, and resolve inconsistencies in the data.

Data Categorization

By sorting information into clearly defined categories, we ensure easier and faster processing and model training.

LLM Training & Fine-TuningWe constantly refine AI large language models (LLMs) to ensure their fair and trustworthy behavior, keeping responses unbiased, hallucination-free, and well calibrated.

Human-in-the-Loop AI Training

We improve accuracy and contextual awareness by comparing AI outputs to human feedback. Human expertise bridges the gap between AI potential and real-world performance.

Synthetic Data Generation

We generate high-quality synthetic data to train AI systems effectively. So, when real-world data is scarce, artificial datasets provide a solution.

Prompt Development & AI Query Optimization

Your AI models generate highly relevant responses thanks to custom, industry-specific prompts and carefully adjusted inputs.

AI Model Testing & Quality Assurance

Before deployment, we test AI models for multilingual accuracy, cultural relevance, and overall system efficiency to meet high usability and performance standards.

AI Model Maintenance

As part of ongoing support, we manage updates, refine datasets, and filter biased outputs to keep AI models operating at peak performance.

AI power + human touch = superb CX

Delivering exceptional AI and data outcomes takes a balanced blend of advanced automation and skilled human input. We rely on smart tech to handle scale, speed, and consistency. But when nuance, context, and judgment are critical, our experts step in to ensure precision, safety, and quality.

What AI tech does

Automated labeling

Applies machine learning to categorize, tag, or annotate large volumes of data rapidly and consistently.

Pattern detection

Identifies trends, anomalies, and edge cases for human review, improving the accuracy and reliability of training data.

Quality monitoring

Continuously tracks annotation consistency and model performance.

Analytics

Delivers clear, data-driven insights on support performance, agent productivity, CSAT, and more.

ai people

What our people do

Contextual review

Handle complex, ambiguous, or sensitive content that requires human input for cultural understanding and subjectivity.

Risk assessment

Apply judgment in reviewing high-impact data, ensuring models behave responsibly in real-world applications.

Custom workflows

Design and adapts data pipelines and training processes to meet evolving model needs and industry requirements.

Compliance oversight

Ensure all outputs meet ethical guidelines, client-specific standards, and regulatory expectations for safe and trustworthy AI.

Smarter AI for real-world impact

Enhance your LLMs with relevant data and make them adaptable to dynamic environments across various use cases.

35
%
greater data processing speed

Faster model training

Speed up AI development and achieve peak performance quickly, ensuring efficiency throughout the model lifecycle.

A silver-framed hourglass on a gradient background.
45
%
increase in bias detection accuracy

Ethical AI

Improve fairness and transparency in the AI system to keep AI outputs aligned with ethical and inclusive standards.

30
%
error reduction

Improved AI accuracy

Teach your AI to interpret data, predict outcomes, and respond accurately across diverse real-world scenarios.

35
%
improvement in usability score

Better user experience

Make AI interactions smoother and more intuitive so users get what they need faster and with less frustration.

AI interface over a curved architectural tunnel with striped walls illuminated in blue, and people visible in the distance.

We empower businesses across industries

We know the ins and outs of each of these domains and customize our solutions to fit your business perfectly.

Ecommerce & Retail

Healthcare & Healthtech 

Automotive & Logistics

SaaS & Software 

Public Sector 

Fintech

Gaming & Entertainment

Shoppers passing a storefront with displays of fashion items

With high-performing LLMs, customers get what they want faster, and retailers optimize stock, boosting both sales and customer satisfaction.

Healthcare provider analyzing patient data, combining traditional paper records with digital healthtech solutions displayed on a laptop

Accurate data annotation and categorization assist in diagnostics, reducing human error and empowering healthcare professionals to deliver better care at scale.

Automated robotic arm assembling a car wheel

To enhance autonomous driving systems, trained AI models accurately "read" pedestrian patterns, road conditions, and other critical environmental factors.

Silver laptop on a dark background

By integrating error-free LLMs, SaaS companies smooth the software lifecycle and always keep users in the loop.

Cityscape with a train approaching a station

Streamlined data processing makes public services more efficiency driven, reducing response times and boosting transparency and accountability in government operations.

Mobile payment terminal with successful transaction

Precise AI models play a crucial role in Fintech by supporting various operations from fraud detection to process automation.

Gamer wearing a headset and playing a computer game

Well-trained LLMs improve moderation by using real-time AI-driven chat filters to prevent toxic behavior, essential for gamer satisfaction.

Don't see your industry? We'll adapt to your needs.

Why Helpware CX? 

At our core, Helpware CX is more than just a BPM company—we’re a trusted partner dedicated to your success.

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Expert teams

Scale effortlessly with our extensive network of skilled professionals, ready to handle data of any volume.

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Security & compliance

Our advanced security measures and strict compliance protocols ensure your data remains fully protected.

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Uncompromising quality

We uphold the strictest quality standards in every service we provide, delivering results you can fully rely on.

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Trusted partnerships

We prioritize transparency, giving our partners full visibility and control over every stage of their project.

4000
+

experts

30
+

industry awards

100
%

client recommended

5
+

years average length of client partnership

Power your AI with clean data, expert annotation, and human insight