Explore the full range of solutions Helpware divisions provide:
Explore the full range of solutions Helpware divisions provide:
Reduce manual effort, minimize human error, and free your
team’s time for value-added activities by automating repetitive
tasks. HW.Tech delivers professional business process
automation services, helping businesses reach peak efficiency.
We analyze your needs and workflows to engineer robust BPA
solutions that save time and money.
Every year businesses lose up to 30% in revenue due to
inefficient processes. Integrate BPA capabilities into your
existing systems to avoid unnecessary financial losses.
Manual data entry and validation is time-consuming and prone to errors. Business automation software reduces the amount of manual work in this process by up to 80% while providing nearly 100% accuracy. Our team creates a range of BPA solutions for automated data capture, OCR, accuracy checks, data formatting, and other processes, helping you increase productivity.
Nearly two-thirds of customer service tasks can be automated with artificial intelligence. Our developers build AI chatbots and virtual agents that answer FAQs, collect and qualify leads, manage orders, recommend products, and more. Available 24/7, these solutions relieve the workload from your employees so that they can focus on complex, customer-specific issues.
Want to create documents faster and with higher accuracy? We offer LLMs for document creation that accelerate this process and reduce its costs. As showcased in our Do-Bo case study, large language models can turn even the most complex document creation task into a straightforward process and speed it up by up to 60%, all while boasting exceptional accuracy.
As an expert business process automation company, HW.Tech delivers cutting-edge solutions for supply chain optimization. We develop tools that monitor and update your inventory, notify you when stock is low, track orders, and forecast future demand. They help you avoid stockouts and overstocks, cut operational costs, and boost accuracy across the supply chain.
More services
You can automate a myriad of marketing & sales tasks regardless of your business and industry. Our seasoned BPA team offers solutions for email and marketing campaign automation, lead conversion and nurturing, claims processing, content distribution, and more. They bring efficiency into your marketing activities, helping you increase revenue and reduce manual effort.
Business process automation tools streamline numerous HR management operations. Candidate sourcing, applicant tracking, employee training, payroll management, time-off tracking—all these can be done with minimal manual involvement. HW.Tech can help you develop a custom BPA solution for HR or assist in implementing a pre-built platform.
Accounting and finance management don’t have to be laborious. We build BPA applications that automate contract management, AP/AR tracking, tax calculation and reporting, invoicing, expense approval, and other finance-related operations. Not only do they perform them faster than accounting teams but they also eliminate human error, helping you avoid costly mistakes.
Roughly 60% of US companies use business automation
solutions in their workflows. The ever-increasing
popularity of BPA tools should come as no surprise, given
the substantial benefits they provide.
Businesses using BPA report cost reductions between 10% and 50% due to automating repetitive tasks and reducing the need for manual labor.
Manual processes are prone to human error and result in about 4% error rates. Business process automation almost entirely eliminates it, with some tools delivering 99.99% accuracy.
BPA applications enable organizations to work more efficiently and reduce time to market. For instance, our Do-Bo platform helps pharma companies prepare drug dossiers 60% faster.
BPA increases efficiency in order management, customer service, customer feedback processing, and other client-facing activities, leading to improved customer satisfaction.
Business process automation takes tedious, repetitive tasks off your employees’ hands, freeing up their time for more meaningful work. This leads to happier and more productive teams.
BPA ensures consistent adherence to regulations by automating documentation and reporting. It reduces the risk of human error and compliance breaches.
Having a seasoned team proficient in all major technologies,
Helpware Tech delivers a wide range of BPA solutions. From
simple rule-based tools to intelligent, AI-enhanced systems—
we take on projects of any scale and complexity.
You need to consider business automation services if you
face one or several of the following issues.
Your team deals with time-consuming, repetitive tasks that distract their attention from value-added activities. This leads to overtime or insufficient quality of work.
Your operational costs keep increasing as your company grows. Manual business processes in your organization become less and less efficient, requiring additional investments.
You're facing frequent human errors in data entry, calculations, or document management that lead to longer time to market, customer dissatisfaction, or compliance issues.
Your clients are dissatisfied with their experience with your brand. They expect faster response times, personalized interactions, and consistency across communication points.
You’re struggling to maintain compliance with evolving regulations. You regularly miss updates, delay reports, and face the risk of potential penalties.
You lack visibility into your operations. Without automated workflows and centralized data, it’s difficult to monitor performance and make prudent decisions.
We empower healthcare, pharmaceutical, and
fintech businesses with cutting-edge business
process automation solutions.
Streamlining healthcare delivery and communication between patients and clinics with remote patient monitoring platforms, telehealth solutions, patient engagement tools, and other software.
Automating key drug discovery and development phases through dossier software, pharmacovigilance solutions, clinical trial management systems, and more.
Helping organizations deliver better financial services by automating fraud detection, transaction monitoring, credit scoring, and customer support with AI and machine learning.
We create software with compliance in mind, ensuring adherence to government regulations and standards in your industry.
We develop ISO 25010-compliant custom software solutions that deliver superior performance while helping you achieve your business objectives.
You gain access to a centralized project dashboard with regular progress reports, and all upcoming expenses are discussed in advance.
You retain full intellectual property rights to your product(s). We also provide post-launch maintenance and support with regular security audits.
We take full responsibility for your product, from initial concept to final delivery, working closely with stakeholders at every stage of the development process.
We dedicate a team to your project and manage it on your behalf, freeing up your time for core business activities.
We bridge your talent gaps by integrating our brightest minds into your in-house team while you maintain full control over your project.
Business process automation (BPA) refers to using advanced technology to automate laborious business processes. It can be a simple rule-based task (like data entry, invoice processing, etc.) or a complex activity (customer interactions, supply chain management, and so on). With the abundance of technologies available today, almost any operation can be streamlined and optimized to a certain extent.
BPA differs from other types of automation due to its complexity and integration with multiple enterprise IT systems. It’s tailored to an organization's specific needs and may leverage a wide range of technologies, including robotic process automation (RPA), workflow orchestration, business process management, artificial intelligence, and cloud solutions.
The difference between business process automation and robotic process automation lies in their scope and complexity. BPA is broader and spans multiple IT systems and departments, whereas RPA is narrower. In fact, RPA is one of the methods of BPA.
Robotic process automation automates individual, repetitive, rule-based tasks within a single application, often by mimicking human actions (hence the name “robotic”). It’s typically used to automate tasks that are manual, routine, and structured, but it does not involve the broader integration of multiple systems that BPA handles.
Business process automation, on the other hand, is a broader approach focusing on automating entire business processes across multiple systems, departments, and workflows. It often involves multiple technologies, including RPA itself, AI & ML, workflow orchestration, and cloud platforms. It is used to optimize complex processes spanning different organizational functions.
The role of BPA is to automate processes within an organization and thus increase its efficiency. It is used across many businesses and industries to minimize (or sometimes entirely get rid of) labor-intensive tasks and free up time for core business activities. With the right BPA strategy, you can:
Sure, business process automation may require significant upfront investments, depending on your use case. However, its long-term benefits easily make up for that. So if you’re planning to scale and don’t want to deal with inefficiencies in the future, BPA software is the right choice.
The cost of implementing BPA heavily depends on the scope of automation you require. The more processes, workflows, and operations you need to streamline, the more solutions you have to implement, which increases the costs. Also, technology stack, team expertise, complexity of each separate solution, employee training, and many other factors come into play and influence the price.
While the upfront costs can be substantial, you should weigh the long-term benefits of BPA implementation. You should calculate how much money you save by leveraging business process automation in the long run. This will give you an understanding of how soon your investment will pay off.
If you wish to receive a time and cost estimate for your project, please contact us via the website form. We’ll get back to you within one business day to organize a scoping call; it will allow us to better understand your needs and business objectives.
Note that it’s not necessary to invest in full-scale development from the very beginning. We can help you develop an MVP, see how it performs in a real-life scenario, and only then, if you’re satisfied with the results, proceed with developing a full-fledged BPA solution.
Client testimonials
“Helpware Tech’s high-quality work received glowing praises from the client due to their organized and transparent development. Their outstanding project management complemented their top-notch coding skills — they were flexible, accommodating, and easy to work with.“
Jordan Waid
Director, Percepi Knowledge Ltd
“Transparency in communication is a fantastic skill for a partner to have. In addition, Helpware Tech proved their expertise among a vast range of technologies, which was emphasized by our client. The project manager was extremely responsive. He was available 24/7 to cover all questions and demonstrate progress as needed.“
Andre Kholodov
CEO, ADUK GmbH
“The solution that Helpware Tech developed is fully-functional and mobile-friendly. It meets all of the company's expectations. The company appreciated the team's project management, as it suited their own structure. The team even made themselves flexible to accomodate the company's schedule.”
Corbin Fraser
Group Product Manager, Mobile Services, Bitcoin.com
"I’d recommend HW.Tech because I felt their engagement and understanding of our business. They offered the best solution provision of what we were looking for. They were very responsive to the requests, very flexible, just going in flow with our changes."
Alan Ball
Managing Partner, Octagon Medical Practice
"With the support of our partners, we have created a platform that will provide developers with an efficient way to raise project capital and enable investors to actively choose which carbon offset projects they would like to support. Helpware Tech is a highly reliable and efficient development partner, providing excellent project management, timely communication, and commitment to go the extra mile when needed."
Steven Lowenthal
Co-CEO and Co-Founder, Frontier Carbon Solutions