Explore the full range of solutions Helpware divisions provide:
Explore the full range of solutions Helpware divisions provide:
Improve member satisfaction, strengthen compliance, and reduce operational overhead with HW.Tech’s AI-driven healthcare payer solutions.
We design and build scalable systems to help health plans and insurers automate administrative workflows, streamline claims and billing processes, and turn fragmented data into actionable insights made in real-time. Experience an improvement in performance and efficiency across the entire payment ecosystem.
With almost two decades of custom software experience, HW.Tech helps transform operations through AI-driven solutions. We deliver healthcare payer solutions software to automate manual tasks, integrate critical systems, and support smarter decision-making across the healthcare payment lifecycle.
Offer round-the-clock, personalized member assistance using conversational AI. These chatbots use NLP to handle routine inquiries with 97% accuracy, provide benefit details, and guide members across digital channels. Reduce call center volume, improve satisfaction, and experience a potential 30% reduction in operational member service costs.
Accelerate billing preparation and submission with AI, ML, and RPA. The solution helps minimize errors, ensure compliance with coding standards, and reduce the time by 60% needed to process complex claims. Get accurate submissions and experience a 44% savings in pharmacovigilance costs.
Stay ahead of claims backlogs and promote efficient reimbursements with claims processing automation platforms built on AL, ML, and NLP models. These solutions help healthcare payers manage high claim volumes during peak periods, verify coverage instantly, and track real-time processing outcomes. Experience an automated 2-hour reimbursement process compared to a standard 4-day timeframe.
Identify and stop fraudulent claims faster using ML, NLP, and graph neural networks. We develop AI-powered fraud detection and prevention systems for healthcare payers to boost fraud detection. Get 70% fewer false positives and experience a 79% reduction in investigation time. Minimize financial losses and ensure compliance with regulatory standards.
More solutions
Maintain accurate directories much faster with the top-of-the-line AI solution. The AI-powered provider network management system for healthcare payers has 60% of ePAs processed in just 2 hours. The solution brings a 73% auto-approval rate for standard requests and reduces the time needed to update provider data into reliable listings.
Reach more members, more effectively, without overloading your team. We develop AI-driven outreach tools to personalize communication across SMS, chat, email, or apps. The solution uses ML models to analyze member data to identify who to contact, when, and how. Help payers engage high-risk individuals, close care gaps faster, and reduce churn.
Unify fragmented healthcare data through real-time API integration. The solution normalizes records, aligns systems, and creates a shared view across claims, EHRs, and partner platforms. It uses API-driven data fabrics and AI to integrate disparate sources into a cohesive whole. Break data silos and cut administrative costs by up to 25%.
Offer smarter, more connected virtual care experiences with help from AI. These solutions support symptom triage, remote monitoring, and care coordination. Guide members to the right care setting, improve chronic disease management, and keep digital and physical care seamlessly in sync.
We provide end-to-end software development, creating
cutting-edge solutions to align with your business goals
and project requirements.
With AI integration, your tool becomes smarter, faster, and more efficient, allowing you to reduce operational costs and adhere to stringent regulations.
We help you build a solid presence across the web and mobile, allowing you to gain more touchpoints with your staff and patients, reach them wherever they are, and deliver superior patient care.
Book a free consultation with our engineers and get your questions answered by industry experts. We will guide you through the entire software development process and help you make informed decisions to set your project up for success.
We perform cloud integration, code refactoring, database modernization, security enhancements, and related services to turn your outdated system into a modern, scalable solution.
We implement multi-factor authentication, end-to-end encryption, regular security audits, intrusion prevention systems, and other measures to protect your business against threats.
We will build a proof of concept to validate your idea and identify potential roadblocks early on. It will help you gather feedback from stakeholders and users and mitigate risks before committing time and money to a full-fledged digital product.
The technology can help you prevent counterfeit drugs from entering your supply chain, maintain a transparent record of every transaction, and track pharmaceuticals from raw materials to finished products for early detection of quality deviations.
Our engineering team develops digital products that adhere to industry standards and regulatory compliance requirements, including HIPAA, GDPR, FDA, the EU Artificial Intelligence Act, ISO 27001, ISO 25010, and other frameworks.
We collaborate with various organizations across the
healthcare payer ecosystem to enhance care
affordability, streamline operations, and improve
health outcomes through technology.
With HW.Tech’s solutions, you can open many opportunities
for your business:
Streamline core operations like eligibility verification, billing, and claims management
Enhance member experiences with personalized digital tools and self-service portals
Automate repetitive workflows to reduce manual errors and administrative costs
Ensure 100% compliance with rapidly changing regulatory requirements
Access in-depth data analytics to make informed decisions faster than your competitors
Support value-based care models with better data visibility and performance tracking
We use the latest technologies and industry best practices to
build advanced software solutions to optimize claims
processing, risk analysis, and member engagement for
healthcare payers.
We create software with compliance in mind, ensuring adherence to HIPAA, FDA, GDPR, the EU Artificial Intelligence Act, ISO 9001, ISO 27001, and ISO 25010.
You gain access to a centralized project dashboard with regular progress reports, and all upcoming expenses are discussed in advance.
ISO 25010-compliant and AWS-certified, our pharmaceutical software delivers superior performance while helping you achieve your business objectives.
You retain full intellectual property rights to your product(s). We also provide post-launch maintenance and support with regular security audits.
years average client relationship
tech talent pool worldwide
customer return rate
customer satisfaction score
We take full responsibility for your product, from initial concept to final delivery, working closely with stakeholders at every stage of the development process.
We dedicate a team to your project and manage it on your behalf, freeing up your time for core business activities.
We help you bridge the talent gaps by integrating our brightest minds into your in-house team while enabling you to maintain full control over your project.
We automate time-consuming tasks like claims processing, billing, and prior authorizations. Our AI tools also catch billing errors, flag fraud risks, and support faster decisions, reducing cost and cutting processing time from days to hours.
We build scalable systems designed specifically for payer operations. That includes claims automation and provider data cleanup for member support bots. We help payers work faster, smarter, and compliantly without bloating the tech stack.
Yes. Our AI-driven platforms handle common requests 24/, like claim status, ID cards, or billing questions. That means less waiting for members and fewer calls for your team. We also offer predictive outreach tools to reduce missed payments and improve adherence.
Client testimonials
“Helpware Tech’s high-quality work received glowing praises from the client due to their organized and transparent development. Their outstanding project management complemented their top-notch coding skills — they were flexible, accommodating, and easy to work with.“
Jordan Waid
Director, Percepi Knowledge Ltd
“Transparency in communication is a fantastic skill for a partner to have. In addition, Helpware Tech proved their expertise among a vast range of technologies, which was emphasized by our client. The project manager was extremely responsive. He was available 24/7 to cover all questions and demonstrate progress as needed.“
Andre Kholodov
CEO, ADUK GmbH
“The solution that Helpware Tech developed is fully-functional and mobile-friendly. It meets all of the company's expectations. The company appreciated the team's project management, as it suited their own structure. The team even made themselves flexible to accomodate the company's schedule.”
Corbin Fraser
Group Product Manager, Mobile Services, Bitcoin.com
"I’d recommend HW.Tech because I felt their engagement and understanding of our business. They offered the best solution provision of what we were looking for. They were very responsive to the requests, very flexible, just going in flow with our changes."
Alan Ball
Managing Partner, Octagon Medical Practice
"With the support of our partners, we have created a platform that will provide developers with an efficient way to raise project capital and enable investors to actively choose which carbon offset projects they would like to support. Helpware Tech is a highly reliable and efficient development partner, providing excellent project management, timely communication, and commitment to go the extra mile when needed."
Steven Lowenthal
Co-CEO and Co-Founder, Frontier Carbon Solutions