Stand for Ukraine — Hire a Local Talent Stand for Ukraine — Hire a Local Talent

In order to ensure the safety of our Ukrainian teams, we have launched a number of proactive measures. Primarily this has included the relocation of more than 250 team members abroad and to safer areas within Ukraine. We are also using location tracking and SMS check-in applications so that we can monitor the whereabouts and condition of our team members. Such tools allow us to take preventative steps when necessary, and respond quickly if anything were to go wrong. Our commitment is always to ensure that our teams are safe and able to carry out vital work in difficult conditions.

To ensure uninterrupted work, our offices in Kyiv, Lviv, and Odesa are equipped with individual power generators for 24/7 operation, uninterruptible power supplies for server rooms, and multiple independent Internet lines — each with its own autonomous power sources. We also provide our employees with personal additional resources of Internet and power in case of any outages or emergencies. With this dedication to providing a reliable work environment, we have noticeably minimized gaps in service delivery.

In Ukraine, we provide our employees with moral/mental support in order to ensure their productivity and well-being. Our goal is to create an empowering work environment that values the individual’s contribution. To accomplish this, we have implemented a range of communication channels from in-house and external specialists that help our teams cope during difficult times. Additionally, we have provided our people with monetary support, hoping to help them and their families with any difficulties they may be facing. In total, Helpware has invested more than $300 000 to support its team members in Ukraine.

When deciding how many talents to hire in Ukraine, it's important to consider the level and type of service you require. If you need one specialist only, now that is possible — but if you require a dedicated team of customer support personnel, finding the right people can be done in as little as 2-4 weeks. When it comes to resolving staffing needs, Ukraine boasts about the big pool of highly-qualified professionals.

Our operations in Ukraine remain reliable and resilient despite the war, and we are proud to have more than 20 projects still active there and no client has terminated the contract so far. Our clients’ loyalty is inspiring, encouraging us to continue providing our clients with excellent customer service. Our commitment is further indicated by the 71 customer service representatives we’ve hired in the last two months alone — ensuring superior support for our English and Spanish-speaking customers.

When considering long-term commitments, you can enjoy generous discounts on subscriptions. Our sales representatives can provide detailed information based on the team size, languages, service type, and many other factors to help determine the best discount available. To ensure you're getting the best possible deal, contact us today and see what incentives we could offer — you won't regret it!

It's understandable that there are certain risks when hiring Ukrainian staff due to the current situation in the country. To make our service more attractive to you, we offer risk-free solutions charging by effective productive hours and not expecting any commitments — a month-to-month subscription with just a 30 days notice. Our rate starts from as low as $9.75 per hour for the reliable and consistent performance of your dedicated team. We acknowledge the trust our clients place on us, and that’s why ensure that each client receives quality services in other locations for the same price if any problems arise.