Get in Touch
26

web sites developed

>12,000

expert design hours

>240,000

manually collected contacts

>250

successful ad campaigns

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Success Driven Marketing

Access Our Proven Model

Helpware Media is a full-stack digital marketing agency designed to help any business that wishes to increase the impact of their marketing budget, grow their customer base, stay on top of their market, and enhance ROI. We are a perfect fit for start-ups and organizations that need a wide range of high-quality marketing expertise. You no longer have to work with different vendors to fill your variety of marketing needs, we can support all marketing functions with our range of knowledge and tools. Having experienced specialists and the right technology in place, we are able to fill all resource gaps.

CREATE A STELLAR MARKETING PLAN

Solutions to Support Your Success

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Design & Development

Your website is the cornerstone of your brand. We know how to develop your site to increase conversion and engagement. We design, set up, and support most web-based software and hosting. Our team uses advanced technology to provide your customers with the best experience.

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Graphic Design

Graphic design helps your content look more accomplished and persuasive. Good designs are critical for your brandโ€™s identity and recognizability. We create custom graphic designs for everything from social media creatives to logos and branding. Our team follows the latest design trends to make our customers more memorable online.

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Lead Generation

Lead generation is the most effective way to acquire customers and help B2B sales teams accelerate opportunities. Our approach aims to target new leads and convert them into paying customers. Our lead generation researchers manually identify and attract the right audience while our digital marketing specialists ensure personalization and engagement to secure qualified leads.

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Paid Advertising

PPC advertising helps you enhance your social reach, boost your SEO efforts, drive traffic to your online resources, and significantly boost your sales. We advertise to send your message to potential customers in the quickest way possible. Our effective strategies and campaigns work flawlessly in synergy with other marketing efforts to scale your business.

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SEO & Content Marketing

SEO & content marketing help increase traffic to your online resources, build trust, attract new clients, and excite your current audience. We make your content marketing hassle-free through developing, writing, editing, and promoting your content. Our content and coding strategies ensure high search engine ranking and influence conversions.

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Social Media Management

Social media is an ideal tool for building an open channel of communication with your customers. The right SMM can help you build strong social validation for your brand, obtain engagement and visibility, and as strengthen your reputation. We identify gaps in social media strategies and create the right content that enhances brand perception. Our experts strengthen your brand voice, drive engagement, and execute social listening.

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Video Production

Our professional video production increases conversions and contributes to increased sales. Our effective video marketing strategies provide high SEO value to your website. We provide a full range of video styles (explainer, animation, live action, etc) and manage pre and post production editing. Our video services have been proven to increase conversions.

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Marketing Virtual Assistance

You donโ€™t want to spread your core resources on tasks that can be handled by our professional marketing team. We can help you with any marketing virtual assistance you need. Anything from data entry and filtering to eCommerce product and stock management, our back-office marketing solutions options are endless.

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Research & Strategy

Our expert research team gathers and analyzes data about customers, competitors, distributors, and other forces in your marketplace and uses that data to develop the best strategy for your business. Our researchers and analysts help businesses lead their marketing efforts through subjective and measurable market research data collection, and our experts deliver strategies that power long-term growth for your brand.

POWERED BY EXCEPTIONAL TOOLS

Streamlined Tech Stack

HIRE MARKETING PROFESSIONALS

Meet the Experts

Alexei Piskunov VP of Marketing

Maksym Head of Inbound Marketing

Karolina Head of Helpware Media Division

Tetiana Junior Project Manager

Anton Web Development Team Lead

Anton Web Developer

Nataliia Content Strategist

Yurii Senior PPC Specialist

Christina SEO Team Lead

Denys Lead Generation Team Lead

Elizabeth UI/UX Designer

Illia Graphic Designer

Pavlo Graphic Designer

Igor Video Compositing Artist

EXPEDITE YOUR MARKETING PLAN

Can You Afford Not To?

Howdy

Welcome to Hepware Media World. Discover our marketing capabilities

$675
$45/hour
  • 15 hours
  • 1 months duration
  • Any type of work
select

Go-getter

For energized enterprisers who need extra support to execute their marketing efforts

$2,000
$40/hour
  • 50 hours
  • 3 months duration
  • Any type of work
select

Taskmaster

For fast-growing stars who need additional experts to act as an extension of their team

$3,500
$35/hour
  • 100 hours
  • 3 months duration
  • Any type of work
select

Visionary

10% discount

For dreamers with a need for expedited results to achieve their highest goals

>$4,800
$32/hour
  • >150 hours
  • 3 months duration
  • Any type of work
select
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Lead Gen Bundle

Up to $12 an hour
depending on the required number of hours

accelerate leads

ADD-ON SPECIAL PRICE OFFER

B2B Sales Acceleration

 

Quality leads that are hand-picked by our highly-trained researchers for your custom business needs. Our all-in-one solution is based on industry-leading tools and a personalized approach to every interaction.

Convert Your Challenges

Get Industry Support

Convert your challenges

Get industry support

Convert your challenges

Get industry support

Convert your challenges

Get industry support

Convert your challenges

Get industry support

e-Commerce & Retail
Startup
Beauty & Fitness
Education
Other
  • Severe competition
  • Outperforming customers expectations
  • Quality website traffic and visitor conversion
  • Uneven customer service
  • The knowledge gap and instability
  • Winning over customers
  • Stiff competition
  • Exploding customer expectations
  • Building and maintaining brand reputation
  • Delivering engaging and valuable content
  • Weak customer base
  • Threat from rivalry
  • Uncertainty
  • Latest marketing technologies
  • Adapting to market changes
  • Customer retention
  • Maintaining brand reputation
Severe competition
Outperforming customers expectations
Quality website traffic and visitor conversion

Solution

The retail and e-commerce industry is highly competitive. To stay on top in the market, companies need to outperform the competition in effective and innovative ways. 

Helpware Role

We are able to build an exclusive brand identity that will stick in the minds of customers. By driving traffic to your website and turning that traffic into paying customers, we can reach your target audience through organic strategies and paid advertising. We also create a pleasant customer experience through responsive, easy-to-navigate websites, and aesthetic pleasure from the overall look of the site. We also leverage social media and boost your reputability and reliability across all channels to ensure you remain visible to your target audience.

Solution

Companies in the retail and e-commerce industry need to develop an exclusive user experience on their website so customers can interact with the site easily. Additionally, companies need the right CTAs, so clients clearly understand what to do.

Helpware Role

Based on your customersโ€™ preferences and the needs of your business, we create an efficient flow on your website, segmentation of your online store, and retail personalization. With the help of our effective video marketing strategies, your website will outperform your customersโ€™ expectations and increase your conversions.

Solution

To stay ahead of the competition, companies need to partner with Internet marketing experts who have knowledge in converting intended visitors into prospective buyers.

Helpware Role

Our strategies generate high-quality leads that provide more engagement, conversions, and revenue by launching an effective PPC campaign gets your message to potential customers quickly and efficiently. Our company offers the right SEO strategy to reach your target audience and hit you sales goals.

Uneven customer service
The knowledge gap and instability
Winning over customers

Solution

Newly established businesses need to take care of their clients via multiple channels and around the clock to continue growing.

Helpware Role

We perform extensive market research to identify the points necessary to bypass your competitors. This strategy will help you build up a customer base by generating high-quality leads to your website that will boost your sales substantially.

Solution

With rapid technology advancements, it is very challenging to keep up with all of the latest trends and techniques in marketing. Starting a business requires full focus on the core competencies to be able to compete. As you are growing, let us support your secondary processes to ensure success.

Helpware Role

Helpware has the knowledge, expertise, and established strategies in place to ensure all of your marketing needs are covered for long-term success. We offer experienced strategy consultants, analysts, and researchers that work on building on your strengths from day 1 and search for opportunities to help your business grow at a fast pace. Our products are simply the best! We use the marketโ€™s winning, up-to-date, and most effective tools and techniques that cover your specific needs and drive outcomes that exceed your expectations.

With our full-stack marketing services from marketing assistance to end-to-end solutions in reach, your business will grow and stay on top in your industry.

Solution

Starting a company in any industry means entering a competition for customers. By leveraging social media platforms, we build a reputable brand for your business that stays in the minds of your customers long term.

Helpware Role

Helpware builds efficient strategies, such as understanding your customers and applying proven email marketing tactics to obtain high-quality leads that convert into paying customers. The use of leverage with social media platforms allows us to build a reputable brand for your business that sticks in the minds of your customers for the long term. Plus, our paid advertising strategies help you get instant results and boost traffic to your website instead of your competitors. Our creative team develops branding for your business with a unique color scheme, logo, visuals, etc. Our customized website and content solutions will leave your audience with no choice but to explore your site further, from the home page to blogs and contact forms.

Stiff competition
Exploding customer expectations
Building and maintaining brand reputation
Delivering engaging and valuable content

Solution

The beauty industry is intensely competitive. To stand out, businesses need to find ways to increase short-term sales and gain long-term customer retention.

Helpware Role

Helpware manages your online presence on social media to raise your brand awareness and attract new customers. Our marketing will enable your brand to rank higher on search engines and become trustworthy to new customers. We also use our famous PPC campaigns, which ensure instant conversions and purchases by ranking your products and services higher on the search results. The advertising tactics we utilize will list your products higher on Google Shopping to ensure your products are seen by the right customers.

Solution

Today customers are eager for acceptance and adaptability. It's easy to lose a client with a poor experience and lack of diversification. Beauty and fitness companies must adapt their processes, strategies, and perceptions to avoid being left behind. 

Helpware Role

We develop tailored websites that are responsive and easy to navigate. Our website approach presents your business in the most desirable way by leveraging social media to attract, engage, and build relationships with your customers that are proven to bring loyalty and retention. With us, your brand reputation is secure due to our reputation management and monitoring strategies. Ultimately, our team customizes our marketing initiatives to be in line with the latest marketing trends and customers' needs by thoroughly researching, analyzing, and responding to demands. Simply put, we turn clicks into dollar signs.

Solution

For the beauty and fitness industries, reputation plays an essential role. Any disruption to customer experience, branding, product quality, or audience targeting may cause irreversible damage. Because of this, companies should pay a great deal of attention to their brand image and reputation.

Helpware Role

Our brand management techniques have helped a great number of clients acknowledge, address, and respond to any issues happening online. We guarantee the delivery of the highest level of customer satisfaction through constant monitoring and managing communications on all of your different channels. By designing visuals, creating campaigns, and producing videos in line with your set standards and QA, we allow your brand to maintain its recognizability and reputation. Our content engages across social media, websites, and blogs and keeps your customers involved and dedicated to your brand and product in the long run. We also develop exclusive strategies for your online presence through a thorough examination of your business purpose and values so we can meet your goals at your desired pace.

Solution

There are already many substitutes for your products on the market. Differentiating through content will bring desired results and help you stand out from the competition. 

Helpware Role 

We build content marketing strategies that drive engagement from the desired clientele. Our talented videographer will present your brand in the most desirable and efficient way by showcasing your products and delivering your message with a clear CTA. We understand that a website is nothing without great content. The content we create causes users to make deliberate decisions through a synergy of visual and contextual content. We also leverage social media to present your brand to the right target audience by using strategic and tried-and-true techniques that will ensure relevance across all channels.

Weak customer base
Threat from rivalry

Solution

Authors of educational programs need to use reliable techniques. These techniques should help increase enrollment, build a good reputation, and resolve conflicts when necessary.

Helpware Role

Helpware leverages our specialist expertise to target the right audience. We arouse the interest of potential customers by promoting your program with the right SMM techniques with the goal to earn you new customers and increase your visibility on social media. Our marketing team produces creative videos from scratch. We also provide post-production assistance to any of your content that drives involvement and interest in what your business has to offer.

Solution

With the world digitizing further, the competition in online education strikes. Standing out requires a lot of effort and progression, and digital marketing is one of the most important areas to leverage and excel.

Helpware Role

We design, develop, and fill your website with content from the courseโ€™s landing page to a complete educational platform that is easy and simple to navigate. Our platform delivers noticeable value to your customers. Our advertising method promotes your courses to the right target audience to ensure conversion and loyalty at every stage in their journey. Plus, our unique SEO content marketing will help your business rank higher on search results and drive traffic that converts to sales.

Uncertainty
Latest marketing technologies
Adapting to market changes
Customer retention
Maintaining brand reputation

Solution

The global pandemic crisis has proven that the threat of uncertainty is not foreseen. Companies in all business domains need to be prepared to act quickly on any change, and easily determine hidden customer preferences to beat uncertainties. 

Helpware Role 

We constantly research market trends and opportunities that your company can act on, while also delivering the value and satisfaction that your customers search for. Our effective lead generation techniques will help you target the right audience and attract your potential customersโ€™ interest. Our main strategies address current and potential uncertainties to ensure the ultimate success and achievement of set goals for your business. Finally, our full-stack digital marketing solutions will help you optimize your marketing budget and avoid the risks associated with dealing with multiple subcontractors.

Solution

The tactics that worked yesterday are no longer of use today. To stay ahead of the curve, companies need to constantly observe their customers, focus on what is relevant to their business, keep up with MarTech trends, and leverage marketing opportunities.

Helpware Role

Over the years, we have realized that focusing on the core competencies should be your top priority, and that is why you need us. We serve as an extension of your team by digging deeper into the customer base, understanding your business processes, and building strategies that will bring the desired results for your company. Our unique knowledge, expertise, and resources will address any of your gaps, from marketing assistance and research to website design and development. Our team will tailor a custom marketing strategy to spot your real growth opportunities and point out the existing gaps to provide speedy success.

Solution

Companies need to refine or reinvent their marketing practices to stay attuned to customers' needs and trends.

Helpware Role

We have the expertise and experience to take advantage of any market shift through innovative and efficient solutions. By seeking efficient tech solutions for your business, we are able to automate and accelerate the proficiency of your digital marketing initiatives. Our strategies and tactics are based on a blend of market trends, MarTech advancements, proven techniques, and years of experience. Our familiarity with the industry allows us to design and develop websites that align with current market demands and are easily promoted in search engines. We immediately create a custom branding package and graphic designs tailored to differentiate your business and maintain its reputability throughout the years.

Our optimized SEO and content marketing experts will determine the right approach to keep your business ranked high regardless of Google algorithm and competitors' tactics.

Solution

Attracting and retaining customers is inevitably hard in all industries. The top 3 things to focus on to build long-lasting customer relationships are maintaining an online presence, engaging content, and providing a superior customer experience.

Helpware Role

We devise strategies customized for particular business case to encourage your customer loyalty. By implementing appropriate SEO and content marketing strategies, we help you build trust, please your existing customers, and attract new leads. Right away, we display exclusive websites that showcase your companyโ€™s mission and vision. Our websites have proven to attract the right customers, deliver longer visit durations, and increase search engine rankings and conversions.

Through engaging and relevant content, customer engagement, and instant responses, we deliver social media experiences that your customers will never forget.

Solution

Companies in all industries know their reputation is the key to customer trust. One bad experience, conflict, negative feedback, or inappropriate piece of content can be a game-changer. Companies need to address, manage, and act on everything that is happening online with their brand.

Helpware Role

Our team does extensive research to point out the gaps in your current reputation management strategy to help you deliver a stellar customer experience. Our unique graphic designs are designed to make your content look more attractive and persuasive. This is critical for your brandโ€™s identity and recognizability. Our company offers the right SMM for you to promote your brand, expand your existing customer base, and boost your online presence via social media. You can eliminate any online conflict or negativity, and represent your brand in the most desirable way with access to our well-established brand reputation tactics. We also constantly leverage social listening to understand the current state of your brand reputation and either improve or maintain the position across the internet and social networks.

Real Marketing Satisfaction

Hear What Clients Say

5.05.0
Helpware proactively seeks ways to improve their services, holding regular meetings to optimize the partnership. Theyโ€™re responsive and communicative, quickly addressing any problems or concerns. Their work has resulted in increased followers and improved engagement with them.
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5.05.0

The re-branding and administrative support have provided the internal team with the ability to expand. Helpware is knowledgeable in multiple fields, from design to customer support. Their team is attentive and hard-working.

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4.54.5

Thanks to Helpware's efforts, the client was able to increase its social media presence significantly.  The communication is easy and effective and is carried through Zoom and Slack. The team was able to listen to the client's ideas and find ways on how to address them.

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Have a Question?

Get Answers to FAQs

How do I get started?

We start by booking a call with you and learning more about your business needs. We help you with hours estimation if it is a one-time project or help with deciding on the number of hours you will require monthly in a long-term commitment. With each client, we cooperate on an upfront monthly payment basis only. 

After signing an agreement, we start working on your project/tasks in accordance with the set objectives and KPIs. To ensure the organization and deliverables of your tasks and projects, we assign you a Project Manager. They serve as the first point of contact between you and the rest of the team. 

How can I set-up a call with you?

Please follow the link to schedule a call with our Head of Marketing or Project Manager.

How do I pay for services?

We send a monthly invoice to your personal email and you simply have to follow the secured link to enter your payment information.

Do I have to pay for service upfront?

We send an invoice before the start of the renewal period to your personal email and you simply have to follow the link to enter your payment information.

Is there a set-up fee?

No, we donโ€™t charge a set-up fee. The set-up hours will be included in your subscription.

Who will ensure completion of my tasks/project?

You are assigned a project manager that ensures the organization and deliverables of your tasks and projects.

Can you offer ongoing marketing support?

Yes, we always aim for a long-term relationship with our customers to serve as an extension of their team.

Can I hire you for a single project or service?

Yes. We always aim for a long-term relationship with our customers to serve as an extension of your own team, but we are also able to provide you with a one-stop project-based solution.

Can your tools be customized to my business needs?

Yes, we are technology agnostic and will work with the tools of your choice. We have access to the latest in marketing tools if you prefer to use and customize our tools, or we can work within your existing infrastructure.

Where can I see your portfolio?

The portfolio is available upon request.

How do I cancel services?

You can unsubscribe from our services at any time with 10 business daysโ€™ notice. No cancellation fee is required.

Where is your team located?

We are located in the heart of Ukraine โ€” Kyiv.

Helpware Process

You Know What it Takes to Grow Your Business

let's get started
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HELPWARE HIGHLIGHTS

News And Press Releases

8 Best Types of Content for Customer Success
8 Best Types of Content for Customer Success
Content and blogging have been a mainstay for SEO and user engagement for as long as the internet existed. However, the concept of using blogging and other content types in your customer success strategy is relatively novel. While businesses try to ...
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Back-Office Operations and Processes: A Comprehensive Guide
Back-Office Operations and Processes: A Comprehensive Guide
Picture the back office as the nervous system of your organization. This sophisticated network coordinates all processes within a companyโ€™s organism making it function properly. While front-office operations usually steal the show, as they imply ...
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TOP 10 Call Center Outsourcing Companies in 2024
TOP 10 Call Center Outsourcing Companies in 2024
If you're looking to improve customer experience or optimize your operations, it's worth considering options beyond your own company. Today, outsourcing customer support to one of the top call center outsourcing companies is definitely a smart ...
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Helpware expertise

Core Services

Group

Digital Customer Experience

Helpwareโ€™s outsourced digital customer service connects you to your customers where they are. We offer business process outsourcing that drives brand loyalty including Call Center, Answering Service, Chat, Technical, and Email support. Expand customer satisfaction by staffing the right people with the right skills across all customer channels. The results are increased brand loyalty and competitive advantage.

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Content-Control-and-Verification

Content Control & Verification

Helpwareโ€™s outsourced content control and verification expand your security to protect you and your customers. We offer business process outsourcing and technology safeguards including Content Moderation, Fraud Prevention, Abuse Detection, and Profile Impersonation Monitoring. Expand content control and verification by joining your team with ours. The results are enhanced safeguards and improved customer trust.

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AI-Operations

AI Operations

Helpwareโ€™s outsourced AI operations provide the human intelligence to transform your data through enhanced integrations and tasking. We collect, annotate, and analyze large volumes of data spanning Image Processing, Video Annotation, Data Tagging, Data Digitization, and Natural Language Processing (NLP). We consistently scale your training data and optimize your learning systems. The results are measurable data consumption, quality, and speed to automation.

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Back-Office

Back-Office Support

Helpwareโ€™s outsourced back-office support leverages the best in API, integrations, and automation. We offer back-office support and transaction processes across Research, Order Processing, Data Entry, Account Setup, Annotation, Content Moderation, and QA. The results are improvement in turnaround, critical KPI achievement, enhanced quality, and improved customer experience.

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Data Labeling

Helpwareโ€™s outsourced microtasking solution includes the people, technology (integrations + automation), and platform to deliver the highest volume and most accurate tasking solution. Our experience is expansive across agriculture, vehicles, robotics, sports, and ecommerce. We drive the best in machine learning, data modeling, insurance, and transportation verification, and content labeling and moderation.

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Human-in-the-Loop-logo

Human in the Loop

Helpwareโ€™s robust Integration and application of API for human support services allow you to create broad spectrum support and intervention based on your exact application or experience requirements. Our capability spans customer care, app support, expansive content, and data types. We create both learning and experience models: Driving outcomes through fully integrated API human task support.

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Software Development

We blend innovation with practicality, crafting digital products and services that stand out for their quality, efficiency, and speed. Our expertise spans web and mobile app development, data science, AI/ML, DevOps, and more making us your go-to partner in the digital realm. We prioritize flexibility and scalability, crucial for adapting to project demands.

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Loan Processing

Our loan processing service offers a streamlined approach to handling applications and approvals, significantly boosting efficiency and accuracy. This leads to faster decision-making, greatly enhancing customer satisfaction. With these improvements, our service provides a distinct market advantage in the financial industry, positioning your business for greater success and customer loyalty.

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customer support (3)

Call Center Services

Our call center representatives are equipped with an advanced tech stack and empathy to seamlessly handle both incoming and outgoing calls. Our multilingual answering services are available 24/7, ensuring exceptional customer engagement and satisfaction. Designed for adaptability and scalability, we cater to a wide range of needs.

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